Pinterest

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three ...

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

My Pinterest account with years of work was suspended right after I installed this app. Have wasted so much time emailing back and forth to resolve the issue, but no luck.

Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.

Another issue is I'm unable to add billing details unsure if this Is because of the above.

Another issue is that none of my products are syncing to their platform unsure if this is because of the above two ...

Sorry for the 1 star but after installing this app they suspended my account as well not cool! Please send me a email to fix this mydesigneroptic@gmail.com

Easy to install; got it up and running; went to catalogue - not approved; check the errors and realise I must change my website and submit an appeal for not having clearly available shipping and returns policy or a dedicated 'About us' page with social medial links.

My mistake; changed my website to satisfy. Two appeals remaining; submitted appeal after making changes.

Log in the next day to ...

I launched my shop yesterday and installed the app. This morning I was informed via email that I violated the merchant guidelines i.e.: my shop is less than 9 months old.
So for those with a shop less than 9 months old DO NOT install this app. It's such a shame that this is not made clear from the start. But I guess it's my fault for not reading the guidelines thoroughly.

Terrible app. After using this app, Pinterest suspended my account. I contacted them for help. Their response here was "Hi there,
Unfortunately, we can't provide any more information about your account suspension. This ticket will now be marked as complete. If you have a different issue, let us know.

Very unhelpful and I blame this app. No support. Uninstalling it now.

Starts off promising but ultimately a total waste of time.
Kept claiming I had issues with my store - URL not working (it is)
Then lacking policies/categories - literally on my homepage.
Either have automatic processes or incompetant staff.
3 chances to appeal even though you are appealing against things which aren't wrong in the first place.
Hopeless.

Many accredited businesses are being rejected by Pinterest due to illogical reasoning and a lack of better judgment. I would not recommend or trust this app to anyone due to their explicit policies and graphic material.