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Does not tell you that you need to have your domain for 9 months prior to installing. This app is pointless until then.
My Pinterest tag is not working and I've made sure it was not in any code on my website, just through this app. No one has been able to fix this for me, so my business remains "unverified" on Pinterest.
I NO SEE THE SHOP IN PINTEREST IN ANY PLACE..................................................................................................................................................................................................................................................................................................................................................................
terrible app.
pinterest banned my account before i even got to publish anything.
only 2 chances to apeal. 1st apeal they were okay with my return policy, second apeal was for the send policy. after that was approved they immediatly disapproved my return policy.. this is truly ridiculous.
Keeps denying my shop despite not having issues with other platforms. Pinterest is giving me a hard time with issue.
I have connected both my Page and Ad account but it shows error on linking account. Please fix this .
We thought engaging with Pinterest would have been beneficial to growing sales. Little did we know...but Pinterest was collecting all our customers emails addresses in the process. Our mistake as we assumed Pinterest be product and pin driven. Support and Pinterest ads were claiming our data was their data and doubling counting Google Ads as Pinterest Ads. The analytics in Pinterest and Shopify also did not match. Our biggest disappointment was the data harvesting.
I do not recommend PINTEREST as a platform for a long term partner. After two years, suddently Pinterest removed the company as approved merchant without any explanation or further assistence. All they do is sending to my team a ready answer, after a week or more, that doesn't relate anything about my company nor our ecommerce status. Watch out when you trying to have great partners for your business, because overnight PINTEREST can just get absurdly rude and disrespectful with a registered company that's always looking to be a great example in any partner portfolio. They are treating us like nothing, without reason, by any means. What sick our company's employees is that Pinterest arguments that our - Merchant's information is unoriginal.
- Re-used or plagiarized ''About Us'' pages are unacceptable. This, after years of being a normal approved merchant and without modificating any legal information on our website footer. Regardless the wrong way of judging our company, the customer support doesnt even reply. And when they reply, it is a ctrl+C/V without any further assistence. As a business owner, you must know that side of Pinterest. Think well before investing in this platform. They removed by any mean the possibility for my company to contest this decision.
Our team did not change any LEGAL information OR modify OR hide any social account.
A nightmare to deal with. It was working fine at first but then Pinterest had an issue with Shopify catalogs synching. I cannot get any support to fix the issue past doing a few basic steps. Then I am told "if it doesn't resolve in 48 hours, let us know." Well... when it doesn't resolve, I'm told to do the same thing AGAIN and wait AGAIN. It's been a horrible cycle for the last two weeks. I am just thankful that I didn't sink a bunch of money to advertise on the platform..... What a nightmare this has been.
Whether Pinterest approves your account seems to be run by bots. I got an email saying that my business was not approved because: "Merchant is an affiliate or resale marketplace". I'm not an affiliate. I do sell second hand goods, but I'm not a marketplace? Perhaps it is just badly worded. But a proper explanation would be nice. I tried to appeal but just got the same automated reply back. As always, no humans to help.