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I've been trying to get this app to work for weeks but haven't been able to get my account approved (multiple appeals now.) They say my shipping policy is not clear and it's hard to find. But it's actually in two places on my homepage, on my header AND footer menu, and it's a pretty straight forward policy.
BEFORE the update it worked fine. Now , if someone clicks on my links on pinterest, it wont bring them to my store. I don't know what else to do. Its been months and I cant get it to work. This is very frustrating. I would love to have someone assist me with this matter.
Just connected the app and have not had an opportunity to see how it will work for me. It was easy to connect.
I've had a terrible experience with this app, I added this app and had my Pintrest account suspended within 10 minutes. I'm now asking Pinterest for help to undo the damage caused by this app.
I expect better from the app it wouldn't let me run my ad there was nothing wrong with the ad there is no reason why the ad should of been denied
I've been trying to get the app work successfully and it is very been difficult to load up and connect , and also been trying to get the billing keyed in correctly, its a kinda a disappointment.
Unable to connect my shopify account and I’m stuck in a loop asking me to connect then give access then takes me back to start over again really disappointed as I like Pinterest.
The app suddenly stopped working. I cant click on it because it creates a never ending loop of opening and closing some sort of URL. Pinterest support takes MONTHS (yes actual months) to respond to you. I had issues with the app and integration multiple times and received a response from support 13 weeks later.
I would give 0 stars if it would let me. We had 181K views monthly on our Pinterest page then we installed the new app 4 times and it still shows unsupported on our channel. We have been in talks with Pinterest support for the last 10 days and they still can't figure out the problem.
Now our monthly view has dropped to 30K.
Years of hard work down the drain with no resolution in sight. They just keep email me telling me to be patient. They are working on it while our account goes down the drain.
Doesn't work. It says Pinterest is "unsupported" in my Sales Channels. It worked fine for years then all of a sudden switched off. Don't even bother trying to get help on this. They'll send you back to Pinterest to sort it out.