Pinterest , 5.821 reseñas

I have connected both my Page and Ad account but it shows error on linking account. Please fix this .

We thought engaging with Pinterest would have been beneficial to growing sales. Little did we know...but Pinterest was collecting all our customers emails addresses in the process. Our mistake as we assumed Pinterest be product and pin driven. Support and Pinterest ads were claiming our data was their data and doubling counting Google Ads as Pinterest Ads. The analytics in Pinterest and Shopify also did not match. Our biggest disappointment was the data harvesting.

I do not recommend PINTEREST as a platform for a long term partner. After two years, suddently Pinterest removed the company as approved merchant without any explanation or further assistence. All they do is sending to my team a ready answer, after a week or more, that doesn't relate anything about my company nor our ecommerce status. Watch out when you trying to have great partners for your business, because overnight PINTEREST can just get absurdly rude and disrespectful with a registered company that's always looking to be a great example in any partner portfolio. They are treating us like nothing, without reason, by any means. What sick our company's employees is that Pinterest arguments that our - Merchant's information is unoriginal.
- Re-used or plagiarized ''About Us'' pages are unacceptable. This, after years of being a normal approved merchant and without modificating any legal information on our website footer. Regardless the wrong way of judging our company, the customer support doesnt even reply. And when they reply, it is a ctrl+C/V without any further assistence. As a business owner, you must know that side of Pinterest. Think well before investing in this platform. They removed by any mean the possibility for my company to contest this decision.
Our team did not change any LEGAL information OR modify OR hide any social account.

A nightmare to deal with. It was working fine at first but then Pinterest had an issue with Shopify catalogs synching. I cannot get any support to fix the issue past doing a few basic steps. Then I am told "if it doesn't resolve in 48 hours, let us know." Well... when it doesn't resolve, I'm told to do the same thing AGAIN and wait AGAIN. It's been a horrible cycle for the last two weeks. I am just thankful that I didn't sink a bunch of money to advertise on the platform..... What a nightmare this has been.

I launched my shop yesterday and installed the app. This morning I was informed via email that I violated the merchant guidelines i.e.: my shop is less than 9 months old.
So for those with a shop less than 9 months old DO NOT install this app. It's such a shame that this is not made clear from the start. But I guess it's my fault for not reading the guidelines thoroughly.

Whether Pinterest approves your account seems to be run by bots. I got an email saying that my business was not approved because: "Merchant is an affiliate or resale marketplace". I'm not an affiliate. I do sell second hand goods, but I'm not a marketplace? Perhaps it is just badly worded. But a proper explanation would be nice. I tried to appeal but just got the same automated reply back. As always, no humans to help.

I have tried several times to connect to my Pinterest business account but nothing works. After I click give access, nothing happens. I have sent out several messages to support for assistance but no response. I am stuck and unable to connect my account and don't know what more to do. Hopefully, someones sees this review and reaches out. thank you.

PLEASE READ the numerous negative reviews about the Pinterest "spam" filters that will suspend your account, wasting thousands of hours and thousands of dollars you spend on advertising. NOTE that Pinterest offers no customer support once its automated spam filters decide that your account should be suspended. You will have sunk a lot of time and money into something that suddenly does not work. Pinterest doesn't care and won't help you. Ask yourself if you really want to gamble your time and money on a business that doesn't care about your business. I sure wish we had done that two years ago. Trust me--there are much better ways to spend your ad dollars and your precious time. Avoid this nightmare.

I've reached out a number of times, but have never heard back from Pinterest about this app's failure to connect with my shop. It says my merchant account isn't approved. When I click the link to submit an appeal (and why do I even need to appeal something that used to be connected fine?) it returns a page error saying the page has permanently moved. Frustrating and BROKEN. No customer service.

One of the worst experiences I have had with advertising and with the credibility of the company. Summarizing my story with Pinterest, I started advertising with pinterest after having my catalog of products approved for over months, in which I was optimizing and coming to have more results every month. What happens was, that simply out of nowhere, without any justification the pinterest took my catalog of products of the air. After trying numerous times with my manager to resolve the situation, which had told me that it was related to the policies of the site, which were changed and reformulated for the best possible option. After arranging everything, and thinking that this issue and case would have a happy ending and would solve my catalog in which I need to advertise, was not resolved and I was simply denied a solution. I was very upset and angry with the situation, in which the pinterest itself created, because my catalog was active and running ads for more than months without any problem, which was very strange and very out of the ordinary. I follow with no return, no solution and without even an agility of the case, since everything is correct with my company, store and policies.