Pinterest

Worse experience ever!! I was promised help setting up a campaign (very difficult!!!). The help was not given properly. I spend by accident alsmost 500 Euro with 0 ROI as there was a technical issue. Pinterest did not connect right to the shop. And Pinterest and Shopify point to each other....
Everything is fully automated and their customer service is the worse in the world (not possible to speak to somebody, no number, no chat option....nothing only AI. After the sales agent sold me into a campaign this he also vanised.

Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly.
I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”.
This error as an example:
Warning 155
Your additional_image_link values exceed the limit for additional images, so this item will be published without some of your images
Limit entries in the additional_image_link column to 10 or fewer
-----------------------------------------------------------
How the hell am I supposed to change anything here?
I can't access any options anywhere via your weird app and influence this.
This is really terrible.

Simply horrible experience. This app is constantly crashing, my pinterst tag is healthy but i get messages that it's not healthy but not sure where the discrepancy is. I have worked with many different platforms and never encountered such rubbish with other platforms as I have with Pinterest. I reached out to support but have heard horror stories about their support team. I'm about to reach out to a developer to help but this is frustrating.

After installing and complying to their terms several times, they deactivate the original account.

Not accepting new stores as shopify domain must be 9 months old? I think this is a clear competition bias favouring established shops. Unhappy to hear about this condition of use.

Guessing these tags with no search box or link to the regular site. I can't find a single tag related to Australian Indigenous Culture. Its disgusting. any wonder they are giving me welcome credit to waste on this. I dont want to ruin my business by placing ads in the wrong sections. I'm left not knowing what to do. And I cant access mock-ups withought using a html and pintrest wont let me use this format. I'm dissapointed

Dreadful and wont connect to business account

I just downloaded this app and haven’t taken any action or provided my business details or payment information yet. I left it to work on my store and returned to it after a few days. Now, they’ve deactivated my account without me doing anything. I emailed them to ask why, and they said they need to confirm my card payment. What card payment are they referring to? They’re also asking for my passport information. What is going on?

I wish I could rate with 0 stars. Pinterest just doesn't want to help Merchants. I got rejected and I made an appeal asking for clarification and suggestion on how can I change my ads/products and they DID NOT help at all. Very hard platform with zero communication. I bet they don't even know what are the EXACT policies to approve something. KEEP AWAY. there are better solutions for marketing like TikTok google and meta ads

Não recomento. O URL da minha loja está errado no pinterest, e não encontro jeito de consertar. Desisto do pinterest. Cancelo todo e qualquer propósito de anunciar no pinterest