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Given the size on Pinterest this really is a rubbish app. Many of the links just do not work and it's a nightmare to understand how the feed works. It also is impossible to tailor your feed.
Absolutely no support. My account was hacked and I received no support. They deactivated it and that was it!
"Last Result": We've paid USD1600 for 550 visits in 2 months and...1 Add to cart action with 1 order (USD15) and about USD500 for Performance+ campaigns with USD0 conversions. Before, we used Pinterest Ads time to time and didn't request anything except their standard report, but I've decided to check the results for Shopify's Performance+ campaigns.
When I asked report on US cities and spent time on our website, your manager (Kylila P - Customer Operations) declined my request with comment: "most of the targeting breakdowns aren’t available for Performance+ campaigns, this limitation extends to City."
Then we observed data from our hosting partner, who has confirmed that training bot visits ( from one city!) occur on the same days as your "Ads activities".
I would never accuse you of this if your manager provided me with simple data on visits by city and time spent by visitors on our site within the framework of the Shopify campaign - but you stubbornly do not want to do this (I have been begging you for more than a week to provide them).
In my opinion, you repeat the scam bot visit practice of Facebook, who attracted bots to our website for our money, and tried to hide it too.
No more Ads with you!
I don't recommend Pinterest for other Shopify businesses.
Awful user experience. Doesn't show you how to sync direct from shopify and was struggling to even link up.
Also, When I tried to say 'bad' in my feedback, it said something went wrong, but the 'good' option works which is clearly review directing which is NOT okay. I actually think this is illegal.
It is full of problems and never works properly.
Very often the conntection between the shop is lost, also if you want to add accounts it wont work
Impossible de tout simplement mettre son catalogue sur Pinterest sans fournir d'informations de paiement alors que je ne veux pas créer de campagnes.
Tenéis conexión con shopify para hacer anuncios y pines del sitio web, pero, ah! sorpresa, tu dominio necesita al menos nueve meses de antiguedad. ¿Porqué no poneis eso antes de hacer perder el tiempo a la gente en configurarlo todo?
Experiencia nefasta de usuario, muy mal explicado, hacéis perder el tiempo a la gente.
Buscaré otras plataformas para anuncios, como las de Meta. Dudo que vuelva a usar la app de Pinterest.
I tried to submit the following through the feedback portal and clicked on the bad option and keep getting Hmm something went wrong. I clicked on good and it wants a review so here you go. Our business has been in business since 2022 doing local craft fairs and custom orders for local businesses but only recently decided to start a website to help promote our business. In the past we didn't have a need for one but now we are trying to branch out and we are being shut out by your company because we have not had a website long enough. I don't understand how having a website for 5 months versus 9 months makes a difference. All you are doing is making it harder for a small business to become more successful.
Absoluter Müll!
Bereits das zweite mal wurde mein Pinterest Account gesperrt, nachdem ich diese App verwendet habe.
Pinterest Support stellt sich dumm und hilft nicht.
Shame on you Pinterest!