Pinterest , 5.813 recensies

I need help updating my catalogs and reaching someone to solve this problem.

I launched my shop yesterday and installed the app. This morning I was informed via email that I violated the merchant guidelines i.e.: my shop is less than 9 months old.
So for those with a shop less than 9 months old DO NOT install this app. It's such a shame that this is not made clear from the start. But I guess it's my fault for not reading the guidelines thoroughly.

very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad

They constantly update their policies and expect us to quit our jobs and dedicate ourselves solely to updating our websites according to their never-ending changes. The support and customer service employees do not always respond to my messages, and if they do, they don't inform me of the problem I'm facing and how to solve it. They treat me arrogantly and show no respect for their subscribers in their application.

I used to highly respect Pinterest, but now they treat me as if there are no other websites besides theirs. I hope you suffer the losses that I have incurred because of you.

you have denied by store because you state that i am a resale marketplace. Etsy is a resale marketplace that sells vintage items which are resale items. Ebay is also a resale marketplace, but i guess since i do not bring enough $$$ and just a small business. I am not allowed. You are not following your guidelines.

very bad costumer support and very bad experience the team only copy and past tha answer in him knowledge We don't know how Pinterest's problem goes from bad to worse

At first, I thought this would be a great sales channel to use, but I soon learned that this was not the case.

I tried connecting my Shopify store to my Pinterest account and seemed like there wasn't going to be any issue until I received the "Notice of Merchant Guidelines violation". What was the violation I needed to fix? "Merchant's URL is broken/inactive or requires registration." I'm not sure why that was, but maybe because I am new to Shopify, so I waited a little bit, and deleted the URL that I thought they might have an issue with, then I submitted my first Appeal thinking that was the ONLY issue I needed to fix as that was the only one in the email.

Then I get another Notice of Merchant Guidelines violation but this time for something different, for "Merchant is an affiliate marketplace or marketer". That was strange as there is not one affiliate link on our website...So, I thought they must have made a mistake, so I made my second and last Appeal. I wrote a very long response telling them that we will make any change necessary in order to get our Shopify store connected, even if it means, deleting all our content on Pinterest and beginning again. I pleaded with them to reconsider and actually take a look at our website as up until this point it really didn't seem as if they even looked at our website. It seemed as if these responses were some copy-and-paste answers from them. None of them had any specific answers but just some generic answers.

Thinking that they'd actually review my website and accept our store, I was completely wrong about Pinterest. My Appeal was rejected again, but this time for other issues...one of which was "Merchant's returns policy is unclear or unavailable" This is ridiculous because we have it highlighted in 2 places in our footer.

Now, we don't know what to do...Here they start off by telling us to fix 1 thing, which we do, then they tell us to fix something different, which wasn't an issue to actually fix, then our final appeal, they write several issues. The problem is you only have 2 times to correct any issues Pinterest says that you have...

Why wouldn't they list all the issues the first time so we could fix those all at once? Probably because they know we can only appeal 2 times, then that's it...What's interesting is that they will have no issues accepting us into their paid Ads programs or anything like that...

We're very disappointed with Pinterest and there's absolutely nothing we can do about it...

But, now I"m reading on the comments here that they want a store to be at least 9 months old...Well, if that's the case, then why don't they clearly mention that? Especially as they are so concerned that information we have on our website, such as our Returns Policy, is clearly displayed...

Overall, a very bad experience with Pinterest, and would not recommend at all...Don't download or try to connect with them and waste your time..

Shit app. They give you a bonus credit, and then suddenly the bonus stops and they start taking your money. I lost 100 euros with this app, I don't recommend and no orders come in.

I will try to recover but I don't know if I will succeed something seems to me like thievery on the face...

Easy to install; got it up and running; went to catalogue - not approved; check the errors and realise I must change my website and submit an appeal for not having clearly available shipping and returns policy or a dedicated 'About us' page with social medial links.

My mistake; changed my website to satisfy. Two appeals remaining; submitted appeal after making changes.

Log in the next day to find, catalogue not approved again and I'm on my final appeal - I feel like I've actually done something wrong and I'm terrible for attempting to list my catalogue. Subjective I know but... pretty fierce from Pinterest so far...

I find out now, that despite Pintrest already withholding my catalogue, it didn't bother to tell me the first time, despite any changes... my website is too young to be considered and it bumps me straight to a final appeal.

It also doesn't like or still doesn't see my shipping or returns policy despite it being appropriate for my online business and readily available at check-out; about us pages and on the main links of the website.

What's the point? It's pretty obscure to get started. I found it interesting they accept money for adverts straight away... even if they don't want to list your website or catalogue... food for thought.

Man wird mit einer guten Homepage einfach abgelehnt nur weil Rückgaberichtlinien nicht nach den Vorstellungen sind. Ich kann die aber nicht einfach ändern, wenn ich mit einen Druckanbieter zusammen arbeite der diese vorgibt. Es wird nicht mal geprüft, sonder Beschwerden immer mit dem gleichen Text beantwortet. Die Antworten dauern allerdings auch und kommen erst nach mehrmaligen nachhaken. Ich habe meinen Account gelöscht.