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Told my store cannot sell on pinterest due to - then they send a "read our guidelines" link. My store meets the guidelines- has clear return policy, shipping timeline, price detailed, and about me page. Still given the same regurgitated respone upon appeal. Useless app. Only use Pinterest to find inspirational quotes. Nothing else helpful.
Horrible platform for selling, they make you wait 9 months then tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me.
I've been trying to get this app to work for weeks but haven't been able to get my account approved (multiple appeals now.) They say my shipping policy is not clear and it's hard to find. But it's actually in two places on my homepage, on my header AND footer menu, and it's a pretty straight forward policy.
BEFORE the update it worked fine. Now , if someone clicks on my links on pinterest, it wont bring them to my store. I don't know what else to do. Its been months and I cant get it to work. This is very frustrating. I would love to have someone assist me with this matter.
Hello,
I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums.
We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms.
In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account.
This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest.
We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive.
We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation.
We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity.
Best regards, Lady Ros
Just connected the app and have not had an opportunity to see how it will work for me. It was easy to connect.
I've had a terrible experience with this app, I added this app and had my Pintrest account suspended within 10 minutes. I'm now asking Pinterest for help to undo the damage caused by this app.
Shit app. They give you a bonus credit, and then suddenly the bonus stops and they start taking your money. I lost 100 euros with this app, I don't recommend and no orders come in.
I will try to recover but I don't know if I will succeed something seems to me like thievery on the face...
I expect better from the app it wouldn't let me run my ad there was nothing wrong with the ad there is no reason why the ad should of been denied
very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad