Pinterest

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description.

App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants.

Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does not meet the criteria for verification" but does not tell you what is missing and forces you to wait a month before you can try again.

Reaching out to support with several tickets and no response in days.

Broken app and so far no support.

My account got suspended almost immediately after I installed this app and tried to create a campaign. I followed instructions and now cannot access my pinterest account.

NOT BEING ABLE TO UPLOAD PRODUCTS FROM MY STORE TO PINCREST BUT THEY GIVE ME UNUSABLE AD CREDITS....................................................................................................................................................................................................................................

HORRIBLE EXPERIENCE!! Pinterest denies my merchant account due to incomplete and/or plagiarized information but will not tell me specifically what that means or how to fix it. Getting help is like pulling teeth especially when I have rechecked and check again to make sure all info is complete and I am clueless as to plagiarized accusation. I own a reputable business with stores on the big three sites and never had issues such as this.

Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.

Another issue is I'm unable to add billing details unsure if this Is because of the above.

Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues.

Terrible app for any user on shopify.

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

My Pinterest account with years of work was suspended right after I installed this app. Have wasted so much time emailing back and forth to resolve the issue, but no luck.

Sorry for the 1 star but after installing this app they suspended my account as well not cool! Please send me a email to fix this mydesigneroptic@gmail.com

Easy to install; got it up and running; went to catalogue - not approved; check the errors and realise I must change my website and submit an appeal for not having clearly available shipping and returns policy or a dedicated 'About us' page with social medial links.

My mistake; changed my website to satisfy. Two appeals remaining; submitted appeal after making changes.

Log in the next day to find, catalogue not approved again and I'm on my final appeal - I feel like I've actually done something wrong and I'm terrible for attempting to list my catalogue. Subjective I know but... pretty fierce from Pinterest so far...

I find out now, that despite Pintrest already withholding my catalogue, it didn't bother to tell me the first time, despite any changes... my website is too young to be considered and it bumps me straight to a final appeal.

It also doesn't like or still doesn't see my shipping or returns policy despite it being appropriate for my online business and readily available at check-out; about us pages and on the main links of the website.

What's the point? It's pretty obscure to get started. I found it interesting they accept money for adverts straight away... even if they don't want to list your website or catalogue... food for thought.

I launched my shop yesterday and installed the app. This morning I was informed via email that I violated the merchant guidelines i.e.: my shop is less than 9 months old.
So for those with a shop less than 9 months old DO NOT install this app. It's such a shame that this is not made clear from the start. But I guess it's my fault for not reading the guidelines thoroughly.