Pinterest

Seems to be ok but sometimes my streams get deleted and I tried to organise the meeting with one of their staff but he never showed up

Worse experience ever!! I was promised help setting up a campaign (very difficult!!!). The help was not given properly. I spend by accident alsmost 500 Euro with 0 ROI as there was a technical issue. Pinterest did not connect right to the shop. And Pinterest and Shopify point to each other....
Everything is fully automated and their customer service is the worse in the world (not possible to speak to somebody, no number, no chat option....nothing only AI. After the sales agent sold me into a campaign this he also vanised.

Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly.
I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”.
This error as an example:
Warning 155
Your additional_image_link values exceed the limit for additional images, so this item will be published without some of your images
Limit entries in the additional_image_link column to 10 or fewer
-----------------------------------------------------------
How the hell am I supposed to change anything here?
I can't access any options anywhere via your weird app and influence this.
This is really terrible.

Simply horrible experience. This app is constantly crashing, my pinterst tag is healthy but i get messages that it's not healthy but not sure where the discrepancy is. I have worked with many different platforms and never encountered such rubbish with other platforms as I have with Pinterest. I reached out to support but have heard horror stories about their support team. I'm about to reach out to a developer to help but this is frustrating.

Slows down site load on product and category pages. Blocks loading. Poorly coded. Removed and my site performance went back up

I am so happy I installed Pinterest app on my Shopify store. I’ve had over 800 new visitors to my shop in just 8 days. Other apps don’t compare. Love Pinterest. It’s easy to install and it brings results.

I was absolutely thrilled using Pinterest for my business and chose it to be the only source of traffic for my shop. We sell cool designer baby nursery decor and trendy baby outfits made in EU but our merchant account was removed without explanations and even any advice what is wrong with the website. After 6 years using Pinterest as a merchant and being verified merchant we just get robot replies from 50 cases all the same. we cannot disclose information your website doesn't meet minimum requirements. So we have to move to other sources of traffic because our Pinterest reach tremendously fell from 13+ mln and we produce original content and work hard on pins it fell to 5 mln in seconds. Supports doesn't want to help and even explain what is wrong and what we can update. So the app now is useless and I guess merchants with great products here are not welcome. Pinterest is overloaded with AI pins that take over platform and we are the original content makers have to go after investing so much work and time into content.

Starts off promising but ultimately a total waste of time.
Kept claiming I had issues with my store - URL not working (it is)
Then lacking policies/categories - literally on my homepage.
Either have automatic processes or incompetant staff.
3 chances to appeal even though you are appealing against things which aren't wrong in the first place.
Hopeless.

This is not a free app, you have to trade your financial information to use it. I do not appreciate having to supply my credit card information just to use a "free app". You should never require this information when purchases are not being made. This is a gross abuse of privacy and financial information.

Trying to sell candles on Pinterest, got declined. Tried to contact costumer support, they closed my request without even answering it. How's that service ? My products are being sold on Shopify, Meta, Etsy, Google Merchant but Pinterest says no without any clear reason. Can't even have a single answer back.