Pinterest , 5,794 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy installation, user-friendly interface, and swift integration. It allows effortless linking of online stores with Pinterest, enhancing product visibility through Product Pins. The app provides detailed analytics for performance tracking and campaign optimization, with some merchants reporting free advertising credits upon sign-up. It's suitable for all skill levels and is seen as a powerful marketing tool, driving traffic and sales. It offers a seamless setup, diverse product range, and quick checkout process. Customer support is generally described as helpful and professional.
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very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad very bad experience a lot of bag and customer support very bad
Its been over a year now with multiple people complaining of the way the app and Pinterest select the product image for displaying with your pin and nothing has been done. We select our images in Shopify with the best image showcasing our product first so cannot fathom why Pinterest would choose random images from those available. Some that are not even showcasing the product but are showing options, or advertising social media.
Support has been absolutely rubbish and not worth investing in any type of advertising when they cant even get the correct product images showing.
very bad costumer support and very bad experience the team only copy and past tha answer in him knowledge We don't know how Pinterest's problem goes from bad to worse
For years, being connected to Pinterest was a great option for my business. Something on the back-end changed in 2023 and now I am stuck in an endless cycle of Pinterest telling me my website isn't meeting their guidelines, me appealing, them discovering that it DOES meet their guidelines and resolving. . . then the next month it starts all over again. Their customer service is cryptic and unhelpful, a total waste of time. I've talked to other folks in my industry who have run into the same issue and gave up long before me. I'll be uninstalling this app to disconnect my website to free myself from this perpetual headache. Pinterest, what happened to you?
This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.
Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.
Another issue is I'm unable to add billing details unsure if this Is because of the above.
Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues.
Terrible app for any user on shopify.
When I first linked my web store to pinterest, you guys or your "algorithm" accepted 100% of my products with no issues for more than 5 months. Over the time pinterest was contacting me every week asking me to invest on ads, which I always refused. After few more months, I decided to apply for the blue badge, and I was approved. That was the moment my ratings was going so high that I started having sales without investing a penny on ads. For some reasons pinterest stop sending me requests for ADS, instead, they was banning most of my products and took my badge out. Well, I try to delete items that wasn't showing any sentive parts from a woman's body but that was a pinterest's requests. Anyway, I deleted most of those products and also I had to redesign my store in order to fix the issue. Thankfully my badge is back. Few days after, I get another email from Pinterest saying I don't qualify anymore for the badge and they was reserving the right to not tell me specifically "WHY". I was still having sales without the badge, but today, another email; "my merchant account is suspended". I just want to say, I will be stronger without pinterest. Thank you.
As an OG pinner (started back in 2010 with millions of views on my personal brand page), I am so frustrated and disappointed with the lack of customer service. It's almost as if they're all back there just laughing and smirking and joking at each help request that comes in. They respond with canned, repeated messages looping you back through the vortex of pretty but unhelpful support pages. Questions unanswered, promises to follow up left broken, yet new emails with shiny objects - it's like a toxic relationship you can't get out of. From trying to reconnect a shopify catalog (that mysteriously, without notice disconnected and a link to nowhere) to trying to get more than just the spinning button in response to affiliate links not saving - it's a general cluster of glitches, wasted time, & disappointment.
Trying to sell candles on Pinterest, got declined. Tried to contact costumer support, they closed my request without even answering it. How's that service ? My products are being sold on Shopify, Meta, Etsy, Google Merchant but Pinterest says no without any clear reason. Can't even have a single answer back.
Man wird mit einer guten Homepage einfach abgelehnt nur weil Rückgaberichtlinien nicht nach den Vorstellungen sind. Ich kann die aber nicht einfach ändern, wenn ich mit einen Druckanbieter zusammen arbeite der diese vorgibt. Es wird nicht mal geprüft, sonder Beschwerden immer mit dem gleichen Text beantwortet. Die Antworten dauern allerdings auch und kommen erst nach mehrmaligen nachhaken. Ich habe meinen Account gelöscht.