Pinterest , 5,812 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with their stores. It's seen as a powerful marketing tool, driving increased visibility and traffic. Detailed analytics, including impressions, clicks, and saves, are valued for campaign optimization. Support is praised for its accessibility and helpfulness, with some merchants receiving advertising credits upon sign-up.

January 27, 2024

Very, VERY, buggy. Lots of pages and features don't load

Stevie Rose
New Zealand
About 2 months using the app
February 1, 2024

Data source connection unstable and constantly fails.

IG Studio & Co.
United States
12 months using the app
April 14, 2024

Völlig daneben, wir erhalten von Pinterest immer wieder die gleichen Anforderungen zur Freigabe des Kontos, obwohl unser Shop genau und sogar mehr den Pinterest-Anforderungen entspricht....man redet hier nicht mit Menschen sondern mit einer schlechten KI

- Liebe Unternehmer Finger weg, von dieser Plattform-

My Sweet Homely
Germany
4 days using the app
March 21, 2024

as soon as I connected my store my pinterist account was deactivated!

shop.bastedo.com
Canada
26 minutes using the app
June 22, 2023

Its been over a year now with multiple people complaining of the way the app and Pinterest select the product image for displaying with your pin and nothing has been done. We select our images in Shopify with the best image showcasing our product first so cannot fathom why Pinterest would choose random images from those available. Some that are not even showcasing the product but are showing options, or advertising social media.
Support has been absolutely rubbish and not worth investing in any type of advertising when they cant even get the correct product images showing.

Family Crafts
United Kingdom
About 2 years using the app
September 30, 2023

As my store is new, I was pushed an advert to get the pinterest integration and get marketing credit. So I installed it and created a pinterest business page. Only to get an email to say they declined it as my website had not been live for 90 days. Yes, it is brand new. So now I have to wait 90 days and submit it again, and the marketing credit will likely expire by then. Pinterest should automatically approve business pages when using the shopify integration. Short story, it's useless for a new store to use.

Starz Cosmetics
Canada
4 months using the app
July 10, 2023

For years, being connected to Pinterest was a great option for my business. Something on the back-end changed in 2023 and now I am stuck in an endless cycle of Pinterest telling me my website isn't meeting their guidelines, me appealing, them discovering that it DOES meet their guidelines and resolving. . . then the next month it starts all over again. Their customer service is cryptic and unhelpful, a total waste of time. I've talked to other folks in my industry who have run into the same issue and gave up long before me. I'll be uninstalling this app to disconnect my website to free myself from this perpetual headache. Pinterest, what happened to you?

exit343design
United States
Over 3 years using the app
Edited May 15, 2023

When I first linked my web store to pinterest, you guys or your "algorithm" accepted 100% of my products with no issues for more than 5 months. Over the time pinterest was contacting me every week asking me to invest on ads, which I always refused. After few more months, I decided to apply for the blue badge, and I was approved. That was the moment my ratings was going so high that I started having sales without investing a penny on ads. For some reasons pinterest stop sending me requests for ADS, instead, they was banning most of my products and took my badge out. Well, I try to delete items that wasn't showing any sentive parts from a woman's body but that was a pinterest's requests. Anyway, I deleted most of those products and also I had to redesign my store in order to fix the issue. Thankfully my badge is back. Few days after, I get another email from Pinterest saying I don't qualify anymore for the badge and they was reserving the right to not tell me specifically "WHY". I was still having sales without the badge, but today, another email; "my merchant account is suspended". I just want to say, I will be stronger without pinterest. Thank you.

EsaModa
United States
Over 1 year using the app
October 4, 2023

Horrible platform for selling, they make you wait 9 months then tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me.

Trendociti
United States
3 months using the app
April 15, 2024

mal

AlyzKids
Bolivia
7 months using the app