Pinterest , 5,815 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless integration with their stores. It's seen as a powerful marketing tool, driving increased visibility and traffic. Detailed analytics, including impressions, clicks, and saves, are valued for campaign optimization. Support is praised for its accessibility and helpfulness, with some merchants receiving advertising credits upon sign-up.

August 6, 2022

RAS pour le moment je viens juste de connecter la boutique shopify.
Donc je verrai pas le suite une fois tout en route.

Dare The Cork
France
About 1 hour using the app
June 10, 2020

If I could leave a negative review, I would!
When I first try to link my products listing 8 months ago to Pinterest using an official third party app from Shopify and the help of the Pinterest team, I got my account banned the second after it started working. And the technical support that had been helping me just stopped answering my messages.

It took me 8 months to have them recognise their mistake and reactivate my account, during which I went from nearly half a million views per month to a couple thousands.

As I thought it was all sorted now, I tried installing the app but never got it to work, and reading other reviews, I decided to give up as I don't want to have my account banned again for no reason.

That's really a shame, not to mention that when they reestablished my account it sounded like "oups we made a mistake" but no apologies for the business loss and absolutely no explanations. Which is a bit light considering the prejudice.

So think about it twice before installing the app, if it goes wrong there is no customer support and not only you'll be banned but all existing pins pointing at your domain will be labelled and showcased to others (human and bots) users as spam, you won't even get access to your accounting info if you advertised with Pinterest.

MyRetroposter
United States
About 20 hours using the app
June 28, 2022

My business is only two weeks old. I was going to use Pinterest to help get things moving, but the number of hoops that one needs to jump through in order to launch a merchant campaign is downright oppressive. I find it ridiculous that an advertising platform that wants my money believes that it has the right to tell me how to run my business, such as demanding that I be on certain social media sites and denying my business access simply because it's just getting started. I know of many other ways that I can promote my business and when it's up and running, Pinterest won't be receiving my advertising dollars.

Drachenwerk Gemstones and Minerals
United States
About 20 hours using the app
May 15, 2021

Easy installation & connection to my page. I hope that support is easily accessible once I get moving with some campaigns etc.

MyEarthYoga
Canada
44 minutes using the app
May 7, 2022

I love pinterest and I recently opened my own ecommerce store so it seemed like the perfect fit for me to advertise on pinterest.

Sweet Camellia Wedding Signs
United States
43 minutes using the app
April 17, 2022

I used this to set up to sync my pinterest account to my shopify store. I also did this with Facebook and had no problems at all. I evidentally took a misstep when setting this up on Pinterest and am apealing the decision from pinterest to allow us to sync our stores. Thank you for your help- Cheryl
Superiorstencils.com

Superior Stencils
United States
About 21 hours using the app
May 1, 2021

Really easy to integrate into my Shopify Account. Fast and user friendly process to create my first add group with £75 of free credit!

Active Burst
United Kingdom
42 minutes using the app
Edited December 2, 2022

After I installed the Pinterest app on Shopify I clicked on the green "Connect Pinterest Account" and then appears this "Account is suspended" red button.
Without warning, account suspended.
My Pinterest account was fine up until the moment I clicked on the "Connect Pinterest Account" ******Update******
My account was reinstated via email and came with an apology but no justification as to why this happened.
I'm a tad wary of Pinterest, now. Although, I have successfully re-installed the app my business Pinterest account is a bit dodgy. The people I used to follow (all of 3 people who are fellow creatives / friends) can not be followed. The amount of followers I had is half of what it used to be and when I ask my 3 friends / creatives to follow me, they can't. Going to leave the 1 star right there until I can work with Pinterest to resolve this issue. If it can't be resolved then there are many, many, more social media outlets there.
Wow!
What a day!

MIA & OLÉ
United Kingdom
About 19 hours using the app
Edited April 22, 2021

Well, I really use a lot Pinterest and would love to have the shop available as well in there. Thanks again

P&M Shoes
Portugal
42 minutes using the app
November 18, 2020

Easy to connect and set up and the promo ad credit was definitely a plus. So thank you very much Pintrest!

Bod Dee Love
United States
41 minutes using the app