Pinterest , 5,811 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, quick setup, and seamless Shopify integration. It boosts product visibility on Pinterest and offers detailed analytics for performance tracking and campaign optimization. Many merchants report increased sales and traffic, and appreciate the free advertising credits. The app is especially beneficial for beginners due to its simplicity. One-on-one support is also valued by merchants.

March 8, 2024

This app isn't amazing. Instead of doing the basic which is synching the products and store, It only connects it if you open ads. So it is based on 100% paid and does nothing to connect the rest.

MoYou London
United Kingdom
Over 2 years using the app
April 7, 2024

Thought I'd try again after a year, but NO! Horrible platform for selling, even after over a year they tell you that you dont meet requirements even though you do. Don't waste your time with this app trust me. It slows down your store speed drastically and shows nothing but bad from Google PageSpeed Insights. WORTHLESS!!!! Do not install in your store!!!!!!!!!!! Pinterest is a JOKE!!!!!! If I could give zero stars I would.

Oliver & Company Montessori Toys
United States
9 months using the app
March 2, 2024

Pinterest is a visual discovery platform where users find inspiration for their interests. Explore billions of ideas with a personalized touch.

JBR Jeweler
United States
12 months using the app
March 20, 2024

The app no longer works at all. I just opens to an error message. This has been going on for over a month with zero response from support. Very disappointing.

Kentucky Country Home, LLC
United States
About 3 years using the app
February 13, 2024

As an OG pinner (started back in 2010 with millions of views on my personal brand page), I am so frustrated and disappointed with the lack of customer service. It's almost as if they're all back there just laughing and smirking and joking at each help request that comes in. They respond with canned, repeated messages looping you back through the vortex of pretty but unhelpful support pages. Questions unanswered, promises to follow up left broken, yet new emails with shiny objects - it's like a toxic relationship you can't get out of. From trying to reconnect a shopify catalog (that mysteriously, without notice disconnected and a link to nowhere) to trying to get more than just the spinning button in response to affiliate links not saving - it's a general cluster of glitches, wasted time, & disappointment.

Cascade Iron Co
United States
Almost 3 years using the app
February 2, 2024

Pinterest is a creative haven! Its intuitive interface effortlessly guides me through a treasure trove of inspiration. From DIY projects to travel plans, it's a one-stop-shop for endless ideas. The supportive community and collaborative features make it a must-have for anyone seeking inspiration and connection. Simply indispensable!

TAG-THRIVE
United States
About 1 month using the app
February 26, 2024

Working with Pinterest has been a joy. They are the best at showcasing your products in a way customers enjoy visiting like an art gallery. What a lovely experience for prospective clients!

Love Light Minnesota
United States
10 days using the app
February 2, 2024

The add that i used with the pinterest credits went very well but it doesnt stop automatically and this resulted in a 30+ euros bill that i have no money right now to pay because i am a new shopify user

Orpheus Gallery
Greece
20 days using the app
January 31, 2024

Hello,

I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums.

We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms.

In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account.

This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest.

We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive.

We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation.

We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity.

Best regards, Lady Ros

Lady Ros
United States
2 months using the app
February 23, 2024

Trying to sell candles on Pinterest, got declined. Tried to contact costumer support, they closed my request without even answering it. How's that service ? My products are being sold on Shopify, Meta, Etsy, Google Merchant but Pinterest says no without any clear reason. Can't even have a single answer back.

Peach and Cream ®
Canada
6 months using the app