Pirate Ship: CheapARR Shipping , 95 reseñas
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Priority mail is always $3 higher than shopify, I don't know why when its the same sizes. I end of just being billed later.
Whew! Where do I begin? First of, customer service wins & the fact that the app is free however this App is lacking a lot of technique features in comparison to other apps. If you're a small business owner making between 1-50 orders per month you won't find much of a problem here but as you start to expand you realize this app isn't as efficient for larger amount of orders. Bulking orders is a hassle so I'm forced to have to fulfil orders one at a time which ends up costing more money in the long run. You're unable to customize postage i.e adding a note under the tracking number for your customers, you can only do so if you create an order which again doesn't make any sense if the order is already imported from Shopify. Another huge issue is text marketing, I want my customers to be updated BOTH email & text. This app only provides email shipping updates, we're about to enter into 2022 & this feature isn't available? Something has to be done about that. The list goes on but these are the biggest problems & I am really hoping you can make these changes SOON because you guys still win with customer service & easy to navigate app.
I absolutely love it. Easy to use and I can see my rates plus gets a discount. Saves time from walking to usps office. And costumer service is fast Which I love. Try the app like really try it 100% You wont regret it. ❤ something I do wish is I could do is buy labels from other carriers besides USPS like FedEx, UPS, DHL since that would be all in 1 app. Still love this app.
Stay away from these guys, they will rip you off. Holding $2,000 in refunds they won't return to me.
For anyone who's scared by this review, there's a couple of important things to know about this situation ;)
1) Force Flyers tried to defraud Pirate Ship and the United States Postal Service for around $2,000. Unfortunately, they ignored every attempt to contact them, and instead filed a chargeback dispute with their bank. Their bank denied their dispute, agreeing that Force Flyers was attempting to commit fraud.
2) Pirate Ship's refund policy is simple. If you buy a label you're not going to use, just click the "refund" button to request a refund. USPS will wait for ~2 weeks to make sure that you don't use the label, and then put the credit back into your Pirate Ship account balance. That credit will automatically be used against your next purchase, or you can ask us to refund it to your original payment method, no problem :)
Our Terms of Service say it best... "Pirate Ship doesn't do anything dishonest. If you don't either, we'll get along just fine!"
ARRrrr,
Pirate Ship
No complaint other than "Improve App Description."
I installed the App and it pulls in my orders nicely, but there is no way to display the shipping rate to the customer and the customer can't complete their orders. The rates are great, but you must preset a fixed shipping rate for each product regardless of where it ships or offer free shipping.
I almost upgraded my Shopify Plan which Shopify leads you to believe is necessary to use third party shipping apps. That won't matter in this case.
The app looks great, but make sure your use case fits the actual functionality.
This app is the best to reduce the USPS shipping cost and shows me the saved amount of money in real-time.
Super slow to generate labels & import. So dont plan on this to make the shipping process any faster with this app. They changed how they bill without warning. I also noticed that usps lost alot of the package we shipped with pirate ship vs. what we shipped with shopify. They claimed to be cheaper but they are the same price as Shopify and you are constantly being billed later on for random things so watch out. Also horrible customer service. Shopify shipping ends up being cheaper if you take into account all the times they go back and bill you randomly!!!
Pirate Ship is awesome! I was a little worried about shipping a large amount of packages and I needed to use the USPS media rate. Pirate Ship was my perfect solution. If you have questions they are there to help. It works great with Shopify orders, and you can even manually create a label. My favorite features are: Print the order contents on the label, save package weight and measurements so you don't have to enter it every time, and the ability to designate the date and time my customer gets the notification email. We love it!
This app is great. The customer service is outstanding. They reply very quick and are very helpful. And on top of that the app is free! I am very glad I found Pirate Ship.
www.kerstinsnatureproducts.com
if i could give this app 100 stars i would. I cannot even believe how much easier my life is with pirate ship. Firstly, i needed to ship 600 pkgs, all with the same weight and in literally 5 minutes, the file was uploaded, and the labels were printing. Unbelievable! More than that, i can now scroll down the entire list of labels in one second and see the status on every one! In shopify, when i had orders that needed to be shipped to separate locations it was the slowest process and the biggest pain. With pirate ship i just make an excel file with all the addresses and in 2 minutes can print postage for all of them! The entire app is SO user friendly, quick, efficient, i cannot say enough good about it! My only wish is that they will introduce UPS shipping option as well, since USPS prices have gone up so much on boxes that are bigger or weigh a little more UPS is much more affordable at times (and many times they're similar price but UPS is more reliable shipping than USPS). THANK YOU PIRATE SHIP!!!!