Pirate Ship: CheapARR Shipping , 88 reseñas
Whew! Where do I begin? First of, customer service wins & the fact that the app is free however this App is lacking a lot of technique features in comparison to other apps. If you're a small business owner making between 1-50 orders per month you won't find much of a problem here but as you start to expand you realize this app isn't as efficient for larger amount of orders. Bulking orders is a hassle so I'm forced to have to fulfil orders one at a time which ends up costing more money in the long run. You're unable to customize postage i.e adding a note under the tracking number for your customers, you can only do so if you create an order which again doesn't make any sense if the order is already imported from Shopify. Another huge issue is text marketing, I want my customers to be updated BOTH email & text. This app only provides email shipping updates, we're about to enter into 2022 & this feature isn't available? Something has to be done about that. The list goes on but these are the biggest problems & I am really hoping you can make these changes SOON because you guys still win with customer service & easy to navigate app.
The app listing says " We pass-through the cheapest USPS pricing tier available (Commercial Pricing) and don't charge any fees or add any markup. Just pay the actual cost of the postage as you go!" But unfortunately, they don't do that for Media Mail. It's the same retail-rate, not the commercial base pricing as they advertise. Bummer as the software looked nice. So leaving a review for other folks to not have to waste time thinking that they offer commercial pricing for all shipping tiers. I wish they didn't advertise that or I could have saved my time and effort. Thanks anwyays
No complaint other than "Improve App Description."
I installed the App and it pulls in my orders nicely, but there is no way to display the shipping rate to the customer and the customer can't complete their orders. The rates are great, but you must preset a fixed shipping rate for each product regardless of where it ships or offer free shipping.
I almost upgraded my Shopify Plan which Shopify leads you to believe is necessary to use third party shipping apps. That won't matter in this case.
The app looks great, but make sure your use case fits the actual functionality.