Recensioner (100)

Helhetsomdöme
3,9
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
7 december 2024

As longtime Shopify Plus customers who signed up for Pirate Ship via the app store, our shipping was halted without notice. Chat support then demanded a photo of me holding my ID to resolve the issue. Why wasn’t this requirement addressed when the account was created? I have no idea who’s requesting my ID over chat, and this lack of transparency feels unprofessional and concerning.

Texas Hill Country Olive Co.
USA
7 dagar användning av appen
3 juli 2024

Pirate Ship is phenomenal. Simple, easy to use, and great customer service that has always made me smile when talking to them.

Skeletunes Records
USA
Mer än ett år användning av appen
18 april 2024

Terrible for scale. Never use if your'e an Amazon seller.

They send automated messages even after we disabled it, their support is no help. It's risking getting our high volume business banned on amazon and has hurt our customer service.

Their customer service actually used be good, now it's outsourced garbage.

OrnamentallyYou
USA
Mer än 4 år användning av appen
22 juli 2024

Pirate Ship offers significant savings on shipping compared to traditional carriers like USPS Retail or UPS. They leverage commercial pricing from USPS and UPS, allowing you to pass on those savings to your customers or boost your profit margins.

Armature
USA
Ungefär 2 månader användning av appen
6 september 2024

Simple to use, and allows me to choose my own return address on the label. Exactly what I needed!

Heart Club
USA
Ungefär 2 timmar användning av appen
18 juli 2024

Does not work with Canada. When you start registration you have to choose one of the US states.

Level Up Beauty Supply
Kanada
4 minuter användning av appen
21 juli 2017

I used to use ShipStation, but when USPS prices rose in January 2017, I looked into alternatives and was super happy to have found Pirate Ship! In addition to having amazing customer service and support, the app is incredibly easy to use and cuts down the time to create batch shipping by a ton. Highly recommend using Pirate Ship for all your batch shipping needs!

Bokksu
USA
Ungefär 6 år användning av appen
20 juli 2018

I truly can't say enough about this shipping service. Pirate Ship is by far the best I have ever used in all of my years of business to this point. Easy to use program. Huge savings over any other. Customer service is absolutely fabulous! And I mean FABULOUS! Their Pirate theme is fun too! I love these guys! www.dogcollarfancy.com

Dog Collar Fancy
USA
Mer än 5 år användning av appen
10 december 2017

OH MAN. This review is long overdue.
If you're on the search for a new shipping app, STOP AND DOWNLOAD THIS APP.
I was in your shoes too. I was coming from stamps.com and didn't feel like paying the monthly $16 fee anymore, so I scoured the shopify app store for an alternative. I searched and searched the crowded sea of shipping apps, and Pirate Ship stuck out to me. It had 0 reviews at the time, ...

Rory Lux Apparel
USA
Mer än 5 år användning av appen
1 september 2017

This is an amazing app. Great prices. Would like to see a back/edit button and a smaller stamp option, with tracking number separate. (my return address and send to would already be on there).

There was one order that I had to partially refund. After refunded it closed the order. So I had to manually enter it. Also when doing multiple the box weights are different I'd like an option to at least ...

Miliani Eyeware
USA
Mer än 4 år användning av appen