Recensioner (99)

Helhetsomdöme
4
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 4 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
1 december 2018

Great app and a must have for your store! it's easy to use a makes shipping a lot easier for internal and external orders.

Warrior Unlimited Apparel, LLC
USA
Nästan 2 år användning av appen
20 juli 2017

I LOVE Pirateship!! This was exactly what we needed for our subscription box! So easy to use, the customer service is out of this world and we save a ton of $$ going through them! :)

Changecobox
USA
Mer än ett år användning av appen
7 juli 2022

I am so happy with Pirate Ship. The app is easy to use and the prices are great. They recently got better pricing with USPS and passed on the savings to us. I really appreciate that I can quickly see is USPS or UPS is better for pricing and/or delivery time. The customer service is amazing, very responsive and beyond helpful. Thank you!!

Plymouth Cards
USA
Mer än ett år användning av appen
3 juli 2020

No complaint other than "Improve App Description."

I installed the App and it pulls in my orders nicely, but there is no way to display the shipping rate to the customer and the customer can't complete their orders. The rates are great, but you must preset a fixed shipping rate for each product regardless of where it ships or offer free shipping.

I almost upgraded my Shopify Plan which Shopify leads you to believe is necessary to use third party shipping apps. That won't matter in this case.

The app looks great, but make sure your use case fits the actual functionality.

MAKE AMERICA PLAID AGAIN
USA
Mer än ett år användning av appen
21 januari 2021

Love everything about Pirate Ship! It's super user friendly and easy to use, saves me money on shipping, is free to use, and their customer service is amazing - friendly, quick to respond, and knowledgeable enough to solve any questions I've had.

Wishes Craft Shop
USA
Mer än ett år användning av appen
8 mars 2018

Pirate ship has been a god send for my business and the continuous updates & stellar customer service are bonuses. I've been telling other entrepreneurs I know to jump on board.

V Tox Intimate Health Wellness
USA
Mer än ett år användning av appen
8 april 2019

Stay away from these guys, they will rip you off. Holding $2,000 in refunds they won't return to me.

Force Flyers - Great Drones, Great Prices
USA
Mer än ett år användning av appen
Pirate Ship svarade 20 april 2019

For anyone who's scared by this review, there's a couple of important things to know about this situation ;)

1) Force Flyers tried to defraud Pirate Ship and the United States Postal Service for around $2,000. Unfortunately, they ignored every attempt to contact them, and instead filed a chargeback dispute with their bank. Their bank denied their dispute, agreeing that Force Flyers was attempting to commit fraud.

2) Pirate Ship's refund policy is simple. If you buy a label you're not going to use, just click the "refund" button to request a refund. USPS will wait for ~2 weeks to make sure that you don't use the label, and then put the credit back into your Pirate Ship account balance. That credit will automatically be used against your next purchase, or you can ask us to refund it to your original payment method, no problem :)

Our Terms of Service say it best... "Pirate Ship doesn't do anything dishonest. If you don't either, we'll get along just fine!"

ARRrrr,
Pirate Ship

Redigerat 1 oktober 2021

Easy to use and best shipping rates. As Shopify Amazon integration ends, you should add Amazon shipping to your App.

Premium Supply USA
USA
Mer än ett år användning av appen
8 januari 2020

Total lifesaver! I've been selling online for 20 years and believe me - I have used just about every shipping platform and ecommerce plugin out there, but this one takes the cake. It is super simple yet offers everything and more other paid apps do - like reporting - except for FREE!

I LOVE that it is exceptionally straightforward, I didn't have to dig around help guides or watch videos to figure out how it works or what all it can do.

It makes sense upfront and it just WORKS!

I was also relieved to find that the spreadsheet doesn't have to be overly complicated or formatted *juuuust right* like other services that can be SUPER finicky.

The only issue some people might have is it is only USPS; which is fine for me, I don't use anything else because in my experience USPS is cheaper, faster, and more convenient for customers so I honestly don't need integration with 200+ other carriers.

Thank you thank you THANK YOU so much Pirate Ship - you've made a difference!

WayvDesigns
USA
Mer än ett år användning av appen
7 oktober 2019

Probably the most underrated shipping app on here. It's incredibly easy to create labels and cheaper than paid apps which I thought was interesting. Honestly the only thing it's really missing in my eyes is the ability to combine orders.

LGC Tees
USA
Mer än ett år användning av appen