PitchPrint

PitchPrint is an outstanding app that truly understands the unique challenges faced by web-to-print suppliers. They’ve created a platform with endless possibilities. While we initially chose PitchPrint for its 3D functionality, we’re continually impressed by the wide range of additional modules it provides.

absolutely amazing app. Value for money is 10 stars. We run this app for almost 2 years now on our shopify plus store. Some specific changes were made to fulfill our needs. Customer support is great, personal and very quick response. Stop looking if you want a great app for web to print on your shopify store.

We have been using Pitchprint app for over 4 years now. Awesome app and great support. Affordable price.

We are using PitchPrint for about 2 years now. It is a great program for customizable products. We have tried other program beforehand (on Shopify and other platforms), but for this pricepoint we defentily didn't find anything comparable. Since it has an official App on Shopify that was actually our reason to migrate to Shopify (otherwise we would have probably used a different shopsystem - but we needed a good tool for customizable products). In the beginning we had some difficulties to set it up in our store (mainly because of the used template in shopify, it was a bought one). The support of PitchPrint did a great job helping us and told us, what code was missing and where to fix it. We had some more contact since and they were always fast and helpful.

We have print-products and laser-engraved products. Through different templates we can actually offer both with different options, but through PitchPrint (they have "Print" in their name, but if you set it up correctly, the program can be used for other things to). You can use the program from the get go or if you know how to program (or have a competent programer) you can also customize a lot of the program itself and just save them as different templates.

Over those 2 years they also added a lot of interessting features. For example the ability to remove the background of a uploaded picture via an automatic AI (the customer can just choose it himself with a little button).

Great customer support. They added a feature for us very fast so very impressed with that (ability to grayscale uploaded images).

However, the load time on the front end is very slow - 30 seconds to a minute and in some cases longer even with a 60 mbit/s download speed.

Lots of backend bugs as well - can't delete a product design no matter how many times I try, can't change a thumbnail image on one product after duplicating the design, often crashes and forces me to reload.

Would happily change my review to 5 stars once these issues have been sorted as it's a pretty good app at a reasonable price otherwise but currently very difficult to use and get up and running.