PIX ‑ Image Optimizer

i had a great experience using this app please feel free to download it will help optimize your shop

Great app , i optimize more than 1075 images in my store all that for Free , Thank you for the Free pro plan Forever !

1. you say its 9.99 then straight away bills 19.99 in shopify
2. you have plans in settings with NO option to select one
3 you say its a 30 day trial then there no mention or option to cancel on your app'
4. you say there is someone online to chat no one responds.
5. no ability to stop the action.. its just scanning no stop with hardly and settings

not good

Achei bem simples e prático para utilizar e ajudou a otimizar as imagens no meu site, recomendo o aplicativo!

Very easy to use app and a necessity for all small to medium business owners. Often times customers drop off becuase of slow refresh rate and this app helps with a optimal UX!

très bien, cela ma beaucoup aider. je vais continuer a utiliser cette application qui est de loin la plus formadable

Very good App. Thank you very much. Now we can work even better.Free Image Optimizer. Free to use. .

Best image optimizer app by far! Only thing you could add to it is an image resizer to have multiple sizes for images

aplicativo rapido e facil de utilizar
recomendo para todos os donos de loja
faça já a redução das imagem

Disappointing Experience with Lack of Support from Image Optimizer

I feel compelled to share my experience with the Image Optimizer app and its customer support team.

Functionality:
The premise of Image Optimizer is promising, offering image compression capabilities to enhance website speed and performance. Initially, the app seemed like a perfect fit for my needs, targeting to optimize around 600 images on my Shopify store. However, the app reported compressing over 2,000 images, a number far exceeding my actual inventory, leading to confusion and concern over the accuracy of its operations.

Customer Support:
The most disheartening aspect of my experience was the complete lack of response from the customer support team. Despite reaching out multiple times with detailed explanations of my issues and a plea for assistance, my requests went unanswered. The absence of support not only exacerbated the problem but also left me feeling disregarded as a customer.

Overall Experience:
Unfortunately, due to the technical issues and, more significantly, the lack of customer service, my experience with Image Optimizer has been far from satisfactory. The inability to resolve a critical issue that impacts my Shopify store's performance significantly undermines the value of the app.

While I understand that technical glitches can occur, the measure of a company lies in its response to customer issues. A more proactive and responsive customer service approach could have mitigated the situation and potentially retained me as a satisfied user.

Rating: 1/5
I've rated Image Optimizer 1 out of 5 stars, acknowledging the potential of the software but significantly marking it down for its failure to deliver on customer support and effectively address software issues.

Advice to Potential Users:
Proceed with caution. While the concept behind Image Optimizer might be what you're looking for, be prepared for potential discrepancies and, based on my experience, a lack of support in resolving them.

To the developers:
I urge you to consider this feedback not as mere criticism but as an opportunity to improve. Responsive customer support is crucial, and addressing user concerns promptly can significantly enhance the value of your service.