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Useless app. Rubish customer service. Be aware for unknown charges even you uninstall this app your bank account get charged for $2.99 I aksed refurnd no reply from them. Do not use this app.!!!
Hi there, Moxo.hu manager, I apologize for any inconvenience caused.
Your first review to us was excellent 5/5, then shifted to 1/5 once you got charged $2.99 after using the app over 7 days > prnt.sc/JgLEaOHrCv04
Our avg. response time is less then 12hrs though your email reached spam and you haven't used any other communication method. We, however, emailed & called you multiple times since with no response. I'd love to refund you in any case. Kindly contact us or reply to our emails so we sort it out.
Daniel
the app doesn't work and the customer service is not good. they don't understand anything and they waste your time.
I apologize for the inconvenience.
The merchant cursed & showed aggressiveness when I tried to help, script is below. We'd love to help anytime using proper language.
Daniel
Hey
Daniel sent this
Good day
Daniel sent this
https://ca.popihair.com/?pixelPreview=true
Capture d’écran 2023-04-28 à 22.03.51.png
You don't see the event in the pixel helper because it's buggy. Kindly look for the events dashboard to see the events. Awaiting your response 😀
Daniel sent this
the 2 tiktok pixel firing are old pixels coming from the import of the file theme (I also use tikpix app on the other stores)
it's not firing
the pixel i copy pasted through your app is not firing
What's your store name pls?
Daniel sent this
https://capellipop.myshopify.com/
Sorry, i see it now
Daniel sent this
1 min pls
Daniel sent this
Is your theme customized please?
Daniel sent this
not so much
Can u kindly open the events dashboard for me?
Daniel sent this
if the pixel have not been installed it's not firing....
the pixel need to be installed
Capture d’écran 2023-04-28 à 22.14.12.png
the problem is not so big please check
i use your ap pfor all my stores common
CH5TTFBC77U7A82IJV10
please install this pixel on my store
obviously i try to do it on your app but the pixel does not install !!!
so it can't fire any events
so your request to task to see the event page doesn't make sense at all
please read again the problem from the beginning
thank you
What do you mean by 'does not install'? Did you hit 'save'?
Daniel sent this
Unless you grant me access, i can't your store's apps or code
Daniel sent this
omg
yes obviously i did click the save button
please send request
Did you get the success window?
Daniel sent this
no window show up
pas de popup succesfull justement
francais ?
When you hit 'save' - no window pops?
Daniel sent this
omg you 're wasting my time
forget
bye
I'm trying to assist but you insist on your own methods 🤷🏻♂️
Daniel sent this
Do you want to listen for a minute? I served 1000 stores, i know my job
Daniel sent this
dude
just read
can you read ?
instead of asking stupid questions ?
I read
Daniel sent this
liek i don't know how to sue an app
forget
let me your review your shi**y app
and uninstall it from the all 10 popi hair stores
bye
Kindly use proper language
Daniel sent this
be useful
not useless
Bye now