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The pixel system isn't working properly; it's duplicating my catalog.
Hi, our app has no connection to your catalog, so this issue is not caused by us. We already explained this and reached out multiple times to help you fix it, but we never received a reply. We're still willing to help.
Please respond to our emails so we can assist you.
Pixelfy Team
It doesn't work! Poor support. I've been trying to resolve this for almost 10 days and I can't. Unfortunately, the pixel per product didn't work. I'm requesting a refund and they're not responding.
We're sorry for your experience. We did contact you and tried to fix the issue, but we never received the information needed to help you. Please reply to our email and we'll be happy to assist.
Pixelfy Team
que mala app no se guardan los ptos pixeles por producto que voy creando
Hi,
Thanks for your feedback! We checked and saw that you used the app for about 37 minutes and didn’t reach out to our support team.
The feature you mentioned (saving pixels per product) is already available. If anything was unclear or not working as expected, we’d be happy to help you set it up.
Please contact us and we’ll gladly assist you.
Best regards,
Pixelfy Team