Pixels ‑ Print On Demand , 95 avaliações
USE AT YOUR OWN RISK. There are many issues with this app. But the worst is that somehow FAA picked up a very old archived test order and created a new order on their end. The first we knew about it was being billed through our credit card. There was no emails no notifications. We attempted to stop this order with them multiple times, with multiple emails. Noone answered. We still have not had any response after 1 month. So we are out 100's of dollars because of their app that does not work and customer service that doesn't respond.
I have been using the Pixels app since 2018 and definitely recommend this app. Pixels prints with outstanding quality and fast shipping times. Our Shopify store currently offers prints, home décor, and accessories with the Pixels app. Here is a little background as to why we chose Pixels as our primary POD company to work with. I am a 2nd generation graphic artist. We started a family business in 1992, specializing in high end, high volume screen printing on apparel. 100% of our work was in-house from new artwork generation, to separating the print colors, printing film positives, stretching screens, exposing and reclaiming screens, etc. Our press ran 8 color simulated process designs at 70 dozen shirts per hour with a 0.01% misprint ratio. Typical across the industry was 30 doz/hr with a 2% misprint ratio. Our ‘down time’ between jobs was 16 minutes to clear one set of screens, set up the next job and have a perfectly printed shirt in hand. The industry average was about an hour. It was like a Formula One racing pit stop. I was Production Manager and Quality Control Officer and created our Standard Operating Procedures. In 1998 we opened a retail store in a very busy tourist/resort town. All of our retail products were printed in our production shop. In 2003 we added dye sublimation to our product line. In 2008 we added a 44”, 12 color printer to print large format prints for our store. Matting and framing was also a part of the process. Our first e-commerce store began in 2003, offering both print on demand items and pre-printed items. When considering POD apps for our Shopify Store, I ordered samples and was impressed with the quality of the products from Pixels and decided to use Pixels and am fully committed. I have not been disappointed. As a bonus, each month I receive sales from Fine Art America which is something that no other app can offer. The added sales channel can be very profitable. I am very happy to have chosen Pixels as my primary POD app on Shopify!
I've only used this app and POD supplier twice, but both times the products were produced and shipped quickly. I got the wood, acrylic, metal and canvas prints and all turned out brilliantly.
I recently ran into a problem with the app not opening up correctly. I emailed tech support and with in a few hours I had a response. Followed their suggestions and BOOM! I was off and running again.
So far I have had nothing but positive contact with this vendor and highly recommend them.
I've been with Pixels for about a year. Overall, they're a great company with excellent quality in terms of durability of the product, and the print job.
Pixels is extremely reliable and fast. Everything I've ever ordered has been shipped within 2 business days, and arrives within 3 days after that - much faster than the competition. On top of that, their CS always answers any of my questions within a matter of hours. If something is wrong, they go above and beyond to fix the problem.
Print Quality & Quality of the Materials:
The duvet cover was outstanding. The fabric was head and shoulders above a competitors. Soft, luxurious and gave you a feeling of quality. The print job on the duvet cover was also top notch. A home run on all accounts.
The plush fleece blanket was the softest blanket I've ever seen, with a great image. However, because the threads are longer than Sherpa fleece, there was a white underbelly underneath the print. The Sherpa fleece was great quality material, but the image was a bit too soft for my tastes.
The only really big downside that I can think of is the sizing of the prints. Any image you upload is automatically loaded onto many different products. While this can be convenient, it can also result in a loss of quality of print. To be fair, you have the option of deleting certain variations. But a 16 x 20 canvas print will need a different image size than say a 5 x 7. With Pixels, you can upload a print for a 5 x 7, then stretch that to fit a 16 x 20 - but that would result in a huge loss of quality.
The other downside is that their app doesn't really tell you if the image you've uploaded is the best quality for the particular product you've chosen. Even the best picture with the best Dpi may need to be resized depending on different apps' specifications. Most of the other apps I've tried will tell you if the image you've uploaded is a good or bad quality for their particular app. But the Pixels app won't.
Despite their flaws, they're still a great company to do business with.
I have been with Pixels/Fine Art America for many years. I was very excited when they brought this app to Shopify. There are not a lot of good options for POD apps with Shopify. Pixels integration is the easiest thus far. There were quite a few bugs when they first released the beta version, but they have worked on fixing most of them. (I will change my rating to a 5 star once I feel confident that all the bugs are fixed). They also recently reduced the base pricing (as compared to what they charge on Pixels/Fine Art America) because they aren't doing as much for us artists on our own websites as they are on their websites. They offer a large variety of products and use archival inks for printing.
A great App but, be very careful if you use this App for a UK based business if your Shopify store isn't enabled for international shipping. Not all of the products are fulfilled in the UK. Some products such as pillows and framed prints are only manufactured in the USA which means any of these purchases made from the UK can incur Import Duty.
It clearly states in their sales pitch that orders will be automatically fulfilled and despatched from the nearest depot to your buyer. This does not apply to all products. Check here to see which products ship from each world location.
I had a few problems with print quality on a sample order I made but my products were either refunded or replaced so I'm happy with customer service working with me to correct any issues. I suggest ordering samples for yourself before selling to others. This app is pretty great for offering a wide range of sizes and media for fine art printing.
** UPDATED review - developer helped me to get my images uploads to their website. Had to strip out image file information on each photo. Still haven't fully tried out their system due to figuring out the options to ship their products and mine separately without gouging the customer with shipping fees and adding more monthly selling fees by installing another app. But at least now the app does work.
Does not work. I tried uploading images. Way within the limits of their max file size upload. The file uploaded in a few seconds, then it said "finishing upload. After 6 minutes or waiting, nothing happened, so I exited. Tried another image, same thing. Tried another image, same issue, it won't work. So since i cannot get any images to upload, i am saying this app/service does not work. I wanted to try it, but since I cannot upload anything, I am forced to delete the app and look elsewhere, sorry. When you fix it, let me know and I will try again, and perhaps change my review.
Pixels has by far simplest app to integrate all your products and variants into Shopify. Their only drawback is most of their products tend to be a little higher priced . canvas prints are priced the best and quality is top notch!
If they continue to offer more products, lower thier base prices, and find better ways to integrate with shopify I could see them being a leader in the ondemand publishers for Shopify.
My initial review was negative but Pixel support got in touch with me and worked diligently to fix the problems I identified earlier.
It now works well. A couple of tips:
1. The app automatically pulls in and fulfills orders even if you have your store set for manual fulfillment. I mentioned this to the app developer and he built in a 3 hour delay so that if a customer cancels immediately after ordering we can still stop the item from being produced.
2. The cost of items does not include the shipping cost. Be sure to account for that if your store offers free shipping.