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Had trouble with installing enhanced tracking, but the service provided me the right help! thankyou!
Great support! All issues are solved—10/10!
Hello there!
Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API.
We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer.
We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :)
- Support Team, AdTrace
I had a small misunderstanding regarding the app features. Conner was quick to rectify the issue and went over the top with his customer service. I greatly appreciate Shopify app sellers who are quick to act and do right by their customers.
If you have an issue do not hesitate to reach out to them, they've been very helpful thus far.
Thanks again
very
t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.t isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
The data captured is very accurate, very easy to use, and easy to install. Customer service is very patient in answering questions. Highly recommended.
Im really glad that i intalled this app it helped me alot
An essential tool for every e-commerce business and marketer! By far, it is way better than other similar apps because it offers a more in-depth analysis and the interface is easier to navigate. Our team definitely recommend it!
I would recommend using this app
the best shopify app i have ever used