評論 (14)

整體評分
3.7
各級評分數量
  • 79% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 14% 的評分為 1 顆星
2025年5月1日

Very bad experience. After installing the FREE app they start charging you for EVERY order that comes into your e-shop but not from TIKTOK!! Watch out for this! This is not mentioned in the plan and is very confusing and misleading. I have read their plan, understood but not correctly! I paid approximately $160 USD completely unnecessarily. They just talk to support and don't want to help. I definitely do not recommend this as an award winning Shopify seller!

Lachowiczova.cz
捷克
使用應用程式 18天
AdTrace 已回覆 2025年11月9日

Since a public review has already been posted, we can proceed with the review and refund investigation only if the case remains open in good faith. Please note that Shopify policy prohibits using reviews to influence financial outcomes or refunds, as it may be considered misleading or coercive.

2024年12月29日

I highly recommend this app as it allows me to effectively track conversions from TikTok. In my country, the official TikTok app isn't available for installation, and this tool has been invaluable in helping me run ads without losing potential customers, even when a pixel isn't installed

mintibaute.ro
羅馬尼亞
使用應用程式 22天
2024年12月13日

We have been charged £190 a month for this app despite not using it. That's a shocking amount to charge

Bottled Baking Co
英國
使用應用程式 1年多
AdTrace 已回覆 2024年12月23日

Hello, thank you for your review.

Our team offers refunds if you aren't satisfied with the service.

Please reach out to us at support@adtrace.ai

We're available 24/7 to help you with your request!

2023年11月13日

Great app, and greater Support.

Cadoul Unic
羅馬尼亞
使用應用程式 5天
2024年5月20日

simpel en makkelijk in gebruik voor snel overzicht

Lavor-Stockholm
荷蘭
使用應用程式 1天
2023年12月27日

An essential tool for every e-commerce business and marketer! By far, it is way better than other similar apps because it offers a more in-depth analysis and the interface is easier to navigate. Our team definitely recommend it!

Giarité
英國
使用應用程式 大約22小時
編輯時間:2024年10月5日

Great support! All issues are solved—10/10!

High Priestess
立陶宛
使用應用程式 17天
AdTrace 已回覆 2024年10月5日

Hello there!

Our app provides rich analytics on your events, which is why we track as soon as you install the app. Once you connect your TikTok Pixel, we add the pixel to your store and also start sending the tracked events over to the pixel via the Events API.

We urge store owners to set up the pixel right after installation to ensure maximum value from our app. We also urge stores to take advantage of the analytics features we offer.

We do also offer a generous refund policy. Whenever you're not satisfied with our service, you can reach out to us and we're more than happy to offer refunds in most cases. I completely understand your frustrations and would love to resolve this for you! You can send an email to support@adtrace.ai for further help :)

- Support Team, AdTrace

2022年10月26日

THIS REP WAS NICE AND AMAZING AND HELPED ME WITH EVERYTHING I NEEDED HELPW WITH, SUCH A DOPE AND WONDERFUL PERSON

Laterra’s-Hair-and-Beauty-Collection-LLC
美國
使用應用程式 17分鐘
2024年2月19日

good app

MAS VOGUE
埃及
使用應用程式 11分鐘
2025年1月8日

Dorothynshop
美國
使用應用程式 大約2個月