This app looked great as I saw it being used on other sites.. however upon installation, there is nobody for me to follow up to set up a demo on it.. I've contacted their support email and robot chat but still, nobody came back to me...
Mackenzie & George
This app looked great, I had high hopes. However, upon installing you can't do anything other than book a demo, which I did. I reached out on their website chat bot a couple of times aswell, keen to have someone contact me and set the app up. This never happened, so now I've got to find an alternative who would like my money instead.
Installed the app. Went to open it and the entire app download is just to request a sales call.. LOL
Hi there. I'm sorry that this experience wasn't great for you. We have stated in our listing several times that you must contact Pixlee to get set up, as we are not a self-serve app. Unfortunately, there isn't much of an option to adjust it from an app listing perspective (we have asked Shopify to change this because we want to be as transparent as possible). Reviews of clients who have used the platform are essential for our business, so I hope that after reviewing the listing you would consider updating your review. And please don't hesitate to reach out to email@example.com if you have any questions! Thanks and best of luck with your store!
Craything Apparel & Accessories
You need to become e customer of their service
(or "request a demo")
Doesn't announce it on the app description page, which is sloppy
at best or misleading at worst.