Planet Discounts & Upsells

¡¡Es increíble!! LLevo un par de meses usándola y la verdad que la interfaz es súper intuitiva y chula. Fácil de manejar y con muchísimas opciones para hacer que tu la tienda convierta más (sin costes ocultos). El carrito lo hemos llevado a otro nivel, sin cargar la página... Pero lo mejor de esta app es, sin duda, su soporte. Me ayudaron a configurar todo desde el inicio, en vivo. Rapidísimos a la hora de resolver cualquier incidencia incluso llendo mas allá de donde les pertenece. Para nosotras en un 20 de 10. ¡¡No dudéis en ponerla porque funciona de verdad!!

We installed this app specifically to overcome Shopify’s native discount limitations, which is exactly what third-party apps in this category are meant to do.

Instead of collaborating on possible solutions, workarounds, or technical alternatives, support repeatedly deflected by referencing Shopify’s discount engine. Something we already understand and the very reason we are paying for an external solution.

More concerning was the tone of communication. Rather than simply stating technical constraints, the representative escalated the situation unnecessarily, claimed to have reported the conversation to Shopify, and made vague allegations about our “behaviour” and “threats” without providing any specifics. This felt inappropriate and unprofessional in a standard customer-support interaction.

We asked one simple thing: whether the app could achieve our required discount logic through configuration, workaround, or development. A clear yes or no would have sufficed.

If your app cannot meet advanced discount scenarios, that should be communicated transparently, without intimidation, deflection, or insinuations.

Based on our experience, we would caution other merchants to carefully validate whether this app truly extends Shopify’s limitations before committing.

todo perfecto

Sehr gute app mit einem schnellen zuverlässigen Kundendienst. Einfach zu installieren und zu benutzen. Für jeden der Staffelmengen und Bündel verkaufen will. Die app wird ständig gepflegt und weiterentwickelt.
Very good app with fast, reliable customer service. Easy to install and use. For anyone who wants to sell bulk quantities and bundles. The app is constantly maintained and developed.

Super expérience. j'avais besoin d'une fonctionnalité qui n'existait pas, Sergio l'a créé pour moi ! sav vraiment top. je recommande

excelente app, muy útil y versátil y con un gran servicio de soporte. Mejora la conversión del check out de manera muy notable

Fantastic support team and very useful features. The app works smoothly, and whenever we’ve needed help, the team has been quick, clear, and truly helpful. We’re very satisfied and highly recommend it.

We wanted to offer quantity-based discounts in Shopify, but the native “Discounts” options were too limited.

With Planet, we configured all the bundles across the store in less than half an hour. We also redesigned our cart to include a progress bar with rewards, upsell options, and a “Total Saved” section to highlight the real savings users get.

Highly recommended for any upsell or cross-sell action across the entire store.

Great support from Sergio, as always before! Thank you

excellent support. The support even helped me outside of the app. short response times. app works great. I can only recommend it