Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique discount capabilities, including multi-product discounts, scheduled campaigns, and custom codes. It's praised for boosting conversion rates, saving time, and managing discounts effectively. The support team, particularly Sergio, is noted for prompt and effective assistance. Merchants also value its solutions for mix and match discounts and its ability to solve significant Shopify issues intuitively. Despite minor areas for improvement, it's highly recommended for its excellent service and powerful features.

February 13, 2024

Its very easy to use and if you need help, you can contact support any time and service is very fast. I really recommend this app.

Asadon Aarteet
Finland
8 months using the app
January 23, 2024

The best pricing app we have used. It's scary how good this is for the price. It's functional and uses core components so it's fast. I can't say enough great things about this. We've used tons of different apps for different things - this is top ten of all apps in any category. Super helpful support, but we didn't need much because it works so well and easy. Nice work.

Golfmart
United States
3 months using the app
April 6, 2024

Not sure about the app yet but the custom service is amazing! Sergio hope i was not asking for too much, Thank you for the help provided!

SheModaNova
Lithuania
4 days using the app
Planet Dataset replied April 8, 2024

I'm glad that my help was useful Neilas! Thank you for sharing your experience.
- Sergio & Planet Team

January 17, 2024

I moved over to Planet as my current discount API stopped performing how I wanted. I joined, and Sergio coded a custom discount code for me in 10 minutes to work exactly as I wanted across my selected products.
This is the first time I have had one-on-one service from a chat service from an API add-on. I am very impressed and will be moving my other two e-commerce businesses over to Planet.

BlocShop SA
South Africa
20 days using the app
April 10, 2024

This app is awesome and Sergio is there immediately to help you configure it just the way you want. Very patient and obviously knows his stuff, nothing is too much trouble for him. Would definitely recommend this app.

Grove Soldering
United Kingdom
5 days using the app
Planet Dataset replied April 12, 2024

Thanks for your words! Your recommendation means a lot to us!
- Sergio & Planet Team

March 6, 2024

Sergio has helped me a lot, the reply came exactly as i sent the message. thanks a lot !!!

The Cartridge Store
Netherlands
6 days using the app
February 15, 2024

The app is everything I've been looking for and great value! The service from the team was perfect and they set up discount rules to apply to my unique product/SKU setup.

V Plus Me
United Kingdom
12 days using the app
March 21, 2024

I had tried atleast 10 other volume discount apps and I struggled with the same issue of not being able to apply discount to multiple products in the cart. Planet has helped me solve that issue.

But where it vowed me was the support given by Sergio to set it up - he hand holded me for over 45 minutes, made changes to css code on the site and pretty much did everything to make sure I didn't leave the chat session without a solution. I haven't experience such prompt and effective support with any other app.

Thanks a ton! This problem had been bothering me for over 2 weeks now but I feel relieved.

The Healthspan Co.
India
About 2 hours using the app
February 27, 2024

The discount type and discount combination is utterly confusing but Sergio gave us a complete breakdown and now we fully understood how to best use the bundle discount + our own product discount combination. Kudos to the team from Planet!

Cryocure
Singapore
5 days using the app
January 22, 2024

helpful customer service, and this app actually is customizable. I have tried more than a dozen bundle apps and this one actually works the way I need it to. All of the others have limited features.

Colortrak
United States
3 days using the app