総合評価
3.7
評価レベルごとの件数
  • 評価の38%は5つ星です
  • 評価の26%は4つ星です
  • 評価の21%は3つ星です
  • 評価の7%は2つ星です
  • 評価の7%は1つ星です
2024年3月24日

We love the idea and opportunity to contribute to a better environment, but the execution and customizations on this app are lacking. We have no option to easily change the size of the badge, and the font size are way too big to fit our product page, cart drawer and so forth. It's sticks out in a weird way - as something that doesn't fit / belong on the page. And we are selling luxury items, so the look and feeling of our pages are of big importance.

So please make it possible to change the size and padding on the badge, since the logo is located far into the "container". And change the font size.

Furthermore, it isn't possible to get it showcaed in our cart drawer. So seemless integration is a bit of a stretch.

With more customization possibilities it will be easier to fit and integrate onto our pages. We are paying for the co2 neutral delivery, but we would like to showcase it to potentiel customers, so they know that they can support this by shopping at us.

Lydspecialisten
デンマーク
Shopifyが返信しました 2024年3月27日

Thanks so much for the feedback. You're right that the app needs to match the look and feel of your store - apologies that it isn't working for you. We're always looking for ways to improve the badging, and your insight here is super valuable. Thanks again.

2022年8月17日

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!

Joco Records
アメリカ合衆国
アプリの使用期間:13日
Shopifyが返信しました 2022年8月24日

Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify

2022年10月8日

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

kelp+pebble
カナダ
アプリの使用期間:約2時間
Shopifyが返信しました 2022年10月10日

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!