리뷰 (72)

전체 평점
3.4
평점 수준당 개수
  • 평점의 39%가 별 5개입니다
  • 평점의 21%가 별 4개입니다
  • 평점의 17%가 별 3개입니다
  • 평점의 8%가 별 2개입니다
  • 평점의 15%가 별 1개입니다
2025년 1월 6일

Always room for improvement.

TradeShowPlus
미국
앱 사용 기간 2년 초과
답글 Shopify개 2025년 1월 8일

We agree! Thanks so much for the review. We genuinely appreciate the feedback. When it comes to specific things to improve, feel free to reach out to planet at shopify dot ...

2025년 2월 21일에 편집됨

DO NOT USE!

Moved from Ecologi to this as it appeared native, and better value, but they are are very sneaky in how they word the billing and our bill per shipment is crazily excessive. They're trying to claim we owe over $1000 although we set up a cap. This is ridiculous and if they try to action we will need to go to court or chargeback.

### Edit: the package size, weight and dimensions aren't ...

Love-Rugs
영국
앱 사용 기간 7개월
답글 Shopify개 2025년 2월 21일

We're sorry that you had a bad experience with Planet. Regarding the bill – you will never be charged more than your billing cap for any billing cycle. When it comes to your ...

2024년 12월 25일

Making unapproved charges. We are paying as much as $82 per order which is insane. The monthly spending limit doesn't help much because they will withhold and charge the remaining to next month.

VESSILS
미국
앱 사용 기간 9개월
답글 Shopify개 2025년 1월 3일

We're sorry you didn't have a good experience with Planet! Planet does not make any charges that aren't approved, so there is some sort of misunderstanding.

Looking at your ...

2025년 2월 16일

Un peu tôt pour en parler

Aux fils des noeuds
프랑스
앱 사용 기간 7일
답글 Shopify개 2025년 2월 18일

Merci pour votre commentaire ! N'hésitez pas à contacter notre équipe à planet [at] shopify [point] com si nous pouvons vous aider en quoi que ce soit.

2024년 11월 21일

I like it.

Jorinde.Swiss
스위스
앱 사용 기간 8일
답글 Shopify개 2024년 11월 22일

Your feedback is really appreciated 💚 Thanks so much for taking the time and for using Planet.

2024년 11월 12일

Parfait

Tealness
프랑스
앱 사용 기간 7일
답글 Shopify개 2024년 11월 22일

We really appreciate the positive feedback! Thanks for making commerce more sustainable 💚

2024년 10월 13일

There was no charge with your permission and the charge was not authorized by you.

Superneox™
홍콩(중국 특별행정구)
앱 사용 기간 7개월
답글 Shopify개 2024년 10월 17일

Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges ...

2024년 9월 12일에 편집됨

It could be great to have different choices of badges.
Like a mini one (as you can see on this website for exemple )
https://voited.fr/products/ripstop-outdoor-blanket-ocean-navy-cameo-green

Thank you.

---

Thank you for your reply, but i don't see any planet on shopify dot com...
and how to reach you ???
Let me know.
Best
Xavier

Ateliers Auguste
프랑스
앱 사용 기간 6개월
답글 Shopify개 2024년 9월 11일

Thanks for the feedback! Good news – you can publish a Planet badge that looks virtually identical to the one on this page! Please reach out to planet at shopify dot com and ...

2024년 8월 26일

1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales.

2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping).

3. The history graph shows I ...

Stemcell Science Shop
미국
앱 사용 기간 대략 2년
답글 Shopify개 2024년 9월 11일

Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we ...

2024년 8월 16일

Like all Shopify apps this one is a disaster. It's all marketing and no functionality. No way to turn it on/off in the cart and no way to talk to them.

NO way to contact def - shopify support denied knowing anything about it and started explaining Planet Labs to be instead, a satellite company owned by my friends. FFS.

No transparency about the payment tiers, the badge does NOT show up in my cart ...

Yogo
미국
앱 사용 기간 4개월
답글 Shopify개 2024년 8월 20일

Thanks for the feedback and sorry your experience with the app was so disappointing! We'd be happy to help you get the badge displayed in your cart, as well as show you where ...