Recensies (68)

Algemene beoordeling
3,5
Cijfers per recensieniveau
  • 41% recensies zijn 5 sterren
  • 19% recensies zijn 4 sterren
  • 18% recensies zijn 3 sterren
  • 9% recensies zijn 2 sterren
  • 13% recensies zijn 1 sterren
2 juli 2024

I really like this idea, but I was able to change my contribution amount/percentage from another source. Will there be an option to contribute a % of orders? I want to contribute more than 0.15 per order. Can I contact support to change my plan to change that contribution amount?

Thank you!
Samson

A Z A R A H
Verenigde Staten
5 maanden gebruiken de app
Shopify heeft geantwoord 4 juli 2024

Thanks so much for the feedback! It's incredible that you're eager to have an even greater climate impact. This is a suggestion that we'll workshop and explore. We really appreciate your engagement and eagerness to move Shopify Planet forward.

7 mei 2024

Lovely idea and opportunity to easily offer carbon neutral shipping, but the customizations on the app could be a lot better. For example we can't display the banner in our store because the translation (that we can't change) is so clumsy.

Mosaic Nail Systems Finland
Finland
Ongeveer een maand gebruiken de app
Shopify heeft geantwoord 13 mei 2024

Thanks for the review and feedback. We're always looking for ways to improve the experience and impact of our badging. It's possible that your store theme doesn't support selling in multiple languages – to translate the Planet app badge, you need to use a theme that's compatible with selling in multiple languages. You can find further details on multilingual themes here: https://help.shopify.com/en/manual/markets/languages/manage-languages#add-new-language Thanks again for the feedback!

22 maart 2024

A ideia do app é muito boa, porém falta uma opção de colocar a cobrança ou sinalização dela na escolha do frete, onde faz todo contexto com a proposta do app

Squadafum
Brazilië
4 maanden gebruiken de app
Shopify heeft geantwoord 25 maart 2024

Obrigado pelo feedback! Your comment about being able to incorporate the app into customers' shipping options is a great one. We're always improving the app and this is a great suggestion. Thanks again!

28 oktober 2022

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Shopify heeft geantwoord 2 november 2022

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. The footer is a great location that's not currently possible. That will be one of the options we unlock.

We'll be sure to let everyone know as these updates roll out. In the meantime, thanks again for the feedback and for supporting responsible commerce.

7 september 2023

Awesome app, no no-brainer to use it. Two issues though are the inability to add metric measures on the website (all imperial) vs. the metric on the backend. Yes, the rest of the world minus 3 countries use metric. The other issue is the explainer page is so generic it is useless. Why not incorporate the site stats in it? See how much CO2 we saved type thing.

Hawkers Beer
Australië
Ongeveer een jaar gebruiken de app
Shopify heeft geantwoord 11 september 2023

Thanks so much for the review and feedback. We really appreciate it. Point taken on the metric v imperial limitation -- having that be customizable is the end state we're going for and haven't reached yet. We also appreciate the feedback about the Impact Page, particularly with regard to your site-level stats. There are a few different ways to incorporate your site's stats -- you can add them to your badge so they're displayed and updated automatically, or manually add it to the explainer page (sourcing the data from your Planet dashboard). Manual isn't great, we know, and getting your dashboard or something like it on the explainer page would cut out this manual step. Getting your feedback on these things is super valuable for helping us prioritze what should come next. Thanks again!

Bewerkt 21 oktober 2022

I love the concept of this app and am so pleased to be able to offer this product for my business. I found this app was pretty simple to install, however, I am wondering if there is an engaging, detailed write-up along with visuals that I could add to my Shipping section and my Sustainability section. is this something that has been developed and I just don't see it? If it is developed please let me know. I have a question, I recently downloaded the Shopify POS and will be using it at a craft show quite a distance from where I have my business, is there any chance I will be charged fees as mentioned by another reviewer? Could you check into this and let me know? I can remove this from my review after I get the answer, I just don't know how else to find out. Thanks again!

Winterchild Jewellery
Canada
3 dagen gebruiken de app
Shopify heeft geantwoord 20 oktober 2022

Hi there! Thanks so much for using Planet and for offering your feedback.

We are in the process of cooking up exactly what you're describing -- an explanation of how this carbon removal works, along with visuals and engaging videos that you can show to your shoppers.

You definitely deserve the opportunity to communicate the incredible impact you're having, and as soon as we get that rolled out we will let you know. Thanks again for being a part of this.

UPDATE: Regarding your Point of Sale question...

Planet only calculates orders that are marked as requiring shipping. For in-store pickup, if the pickup location is different from the warehouse storage location, then Planet will read that as shipping and calculate corresponding emissions. However, if the pickup location and warehouse location are the same, then distance is 0 so the emissions is 0.

In short, it'll be important that the location data you use is accurate and up to date so that Planet doesn't mistake your in-store purchases as online. Please reach out to Support if you have any questions around that.

Thanks again for using Planet and moving commerce forward!

18 oktober 2022

Great idea and easy to install but would be good if we could remove the powered by shopify planet and customise the banner. Agree with previous reviewer about more visuals for merchants to highlight throughout your store.

My Guest Book
Nieuw-Zeeland
Ongeveer 23 uur gebruiken de app
Shopify heeft geantwoord 20 oktober 2022

We appreciate the feedback -- thank you. You're spot-on about the banner customization. We are going to enable that. I don't have an exact launch date just yet, but eventually you will be able to, for example, remove the "powered by Shopify Planet" tagline, or just remove the copy altogether and simply leverage the icon, which is all that some stores want.

Feedback like this is super helpful for shaping next steps, and again we really appreciate it.

22 juni 2022

This is a great concept and we're on board. However, I would like to see more resources (videos, websites, reports, etc.) we can easily share with customers to show our commitment is more than just an icon in the shopping cart.

TOMME Cheese Shop
Canada
Ongeveer 5 uur gebruiken de app
Shopify heeft geantwoord 24 juni 2022

Thanks for your comments! We have heard similar feedback from others and are aware that we can do some work to make it easier for you to share the impact of your commitments with your buyers. Stay tuned for updates on this. - Brady, Sustainability @ Shopify

7 juli 2022

Im really glad that you have introduced this option, I find it wonderful, all Shopify stores can do a lot together! I leave 4 stars as "Powered by Shopify Planet" should be smaller or maybe phrased differently like "Get to know more about the initiative" >>> Popup and then you can write everything, let people know what it is about, who does it etc. Please let us choose the design and I would really grateful if you take my option into consideration.

Art on Words
Duitsland
Ongeveer 2 uur gebruiken de app
Shopify heeft geantwoord 24 augustus 2022

Hello Art on Words team - This is wonderful, specific feedback for us. We've heard similar sentiments from other Planet users, so we are exploring options for improving these features. Thanks for installing Planet and for sharing your experience - we appreciate it! - Brady, Sustainability at Shopify

15 juni 2022

It's ok but it isn't communicated anywhere except the cart. There should be snippets for homepage and product page as well as a landingpage to visually demonstrate the total impact.

Hippie Pants
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
Shopify heeft geantwoord 24 juni 2022

Thanks for installing Planet! You can add the icon to any page on your online store and can find some details on how to do that in the Planet Help docs (https://help.shopify.com/en/manual/shipping/carbon-neutral-shipping/planet-app#adding-the-planet-badge-to-your-online-store).

If that link is unclear or you need additional assistance, please reach out to Shopify Support! Thanks for your feedback! - Brady, Sustainability @ Shopify