Classificação geral
3,3
Número por nível de avaliação
  • 37% das avaliações são de 5 estrelas
  • 22% das avaliações são de 4 estrelas
  • 20% das avaliações são de 3 estrelas
  • 8% das avaliações são de 2 estrelas
  • 12% das avaliações são de 1 estrelas
24 de março de 2024

We love the idea and opportunity to contribute to a better environment, but the execution and customizations on this app are lacking. We have no option to easily change the size of the badge, and the font size are way too big to fit our product page, cart drawer and so forth. It's sticks out in a weird way - as something that doesn't fit / belong on the page. And we are selling luxury items, so the look and feeling of our pages are of big importance.

So please make it possible to change the size and padding on the badge, since the logo is located far into the "container". And change the font size.

Furthermore, it isn't possible to get it showcaed in our cart drawer. So seemless integration is a bit of a stretch.

With more customization possibilities it will be easier to fit and integrate onto our pages. We are paying for the co2 neutral delivery, but we would like to showcase it to potentiel customers, so they know that they can support this by shopping at us.

Lydspecialisten
Dinamarca
2 dias usando o app
Shopify deixou uma resposta 27 de março de 2024

Thanks so much for the feedback. You're right that the app needs to match the look and feel of your store - apologies that it isn't working for you. We're always looking for ways to improve the badging, and your insight here is super valuable. Thanks again.

2 de abril de 2024

Je ne reçois aucune données pour les dernières commandes que j'ai eu.. De plus il est impossible d'enlever la phrase " Créé par shopify planet " sur la page du panier, alors que le code est correctement supprimé... J'attends votre retour merci.

Ombre Interieur
França
10 dias usando o app
17 de agosto de 2022

Until this app has a way of showing customers (on a dedicated page and on widgets) what we are doing, this isn't super helpful. We can make carbon offsets ourselves with our profits. What we'd like is a way to show the customer: Here is the difference you've all made ordering from us. Here is what our business has contributed from your orders. Here are the places we are helping. A dedicated page for this info is a must. Customers don't trust us just saying "carbon neutral" and we are tired of fielding constant emails asking where it goes, how much, etc. I will update this review to 5 stars once this functionality is added, otherwise, keep up the great work!

Joco Records
Estados Unidos
13 dias usando o app
Shopify deixou uma resposta 24 de agosto de 2022

Thanks for installing Planet and for your review. We've heard this feedback from other merchants as well and are exploring solutions. Thanks for sharing this! - Brady, Sustainability at Shopify

8 de outubro de 2022

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

kelp+pebble
Canadá
Aproximadamente 2 horas usando o app
Shopify deixou uma resposta 10 de outubro de 2022

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!