Helhetsomdöme
3,7
Antal per omdömesnivå
  • 38 % av omdömena har 5 stjärnor
  • 26 % av omdömena har 4 stjärnor
  • 21 % av omdömena har 3 stjärnor
  • 7 % av omdömena har 2 stjärnor
  • 7 % av omdömena har 1 stjärnor
7 juli 2022

Im really glad that you have introduced this option, I find it wonderful, all Shopify stores can do a lot together! I leave 4 stars as "Powered by Shopify Planet" should be smaller or maybe phrased differently like "Get to know more about the initiative" >>> Popup and then you can write everything, let people know what it is about, who does it etc. Please let us choose the design and I would really grateful if you take my option into consideration.

Art on Words
Tyskland
Ungefär 2 timmar användning av appen
Shopify svarade 24 augusti 2022

Hello Art on Words team - This is wonderful, specific feedback for us. We've heard similar sentiments from other Planet users, so we are exploring options for improving these features. Thanks for installing Planet and for sharing your experience - we appreciate it! - Brady, Sustainability at Shopify

30 juni 2022

thanks for this team, great work! Would be good if you could add additional KM's from outside the platform

Chameleon Brands
Australien
25 minuter användning av appen
15 juni 2022

It's ok but it isn't communicated anywhere except the cart. There should be snippets for homepage and product page as well as a landingpage to visually demonstrate the total impact.

Hippie Pants
Storbritannien
Ungefär en timme användning av appen
Shopify svarade 24 juni 2022

Thanks for installing Planet! You can add the icon to any page on your online store and can find some details on how to do that in the Planet Help docs (https://help.shopify.com/en/manual/shipping/carbon-neutral-shipping/planet-app#adding-the-planet-badge-to-your-online-store).

If that link is unclear or you need additional assistance, please reach out to Shopify Support! Thanks for your feedback! - Brady, Sustainability @ Shopify

14 oktober 2022

Really like the idea behind the app and I have implemented it on my store. I am really hoping that over the coming weeks / months, the following improvements will be made to the app: Allow customisation of the badge eg. explanation that we are paying for it Allow linking of the badge to a page that explains the carbon removal efforts and ideally a snippet of the dashboard showing the effect we have had so far. Thanks!

Malin & Mizen
Irland
26 minuter användning av appen
Shopify svarade 18 oktober 2022

Thanks so much for the feedback. We really appreciate it.

Good news -- both of the items that you mentioned are in the works: more flexibility around the badge, as well as a way for you to communicate to shoppers the incredible impact that businesses like you are having. Bad news -- we don't have an exact launch date. I know "in the works" doesn't help you right now, and we'll be sure to let you know as soon as these features are live.

Thanks for being part of Planet and helping to power more sustainable commerce.

14 oktober 2022

I think the idea is wonderful, but as others have mentioned it needs work. I tried adding the banner, but without being able to customize things such as color, size and content, it just isn't a good fit. I've read the reviews from the Planet team and understand they are working on improvements. I'll wait for those to be implemented, then try again. Really great idea though, just needs some fine tuning.

Prime Buy Direct
USA
19 minuter användning av appen
Shopify svarade 18 oktober 2022

Thanks so much for installing the app and giving feedback. You're exactly right -- we are working on these exact changes right now. We're really excited about what's in store and will be sure to let you know as soon as it's up and running. Thanks again, and keep your eyes peeled for updates!

19 juli 2022

The button looks good, it would be better if is has a link which can be used to explain the initiative better. It doesn't make a lot of sense now to a customer.

Tenue.
Nederländerna
19 minuter användning av appen
Shopify svarade 24 augusti 2022

Hi Tenue team - you are not the first merchant who has shared this feedback, so we are hearing you loud and clear. Thanks for installing Planet! - Brady, Sustainability at Shopify

8 oktober 2022

This app is an exciting idea, but without a customer-facing explanation of what "carbon-neutral shipping" means, it has no value.

kelp+pebble
Kanada
Ungefär 2 timmar användning av appen
Shopify svarade 10 oktober 2022

Thanks for the feedback. You're not alone here. We've heard from lots of folks wanting a consumer-facing explanation of the incredible impact that Planet users like you are having.

We're cooking that up and will make sure you know as soon as it's live. Thanks again!

28 oktober 2022

Great idea, but as others have said, users need a choice in how to display it. For example, have it show as a badge (like "Trusted Site" does). Also, have options in where to display it, including the Footer, if possible (like the way different available Payment Options are shown).
Thanks.

Songbird Hut
USA
16 minuter användning av appen
Shopify svarade 2 november 2022

Thanks so much for the feedback.

Great call on the badge. We will definitely build out more flexibility around badging, including, as you suggest, more dynamic placements. The footer is a great location that's not currently possible. That will be one of the options we unlock.

We'll be sure to let everyone know as these updates roll out. In the meantime, thanks again for the feedback and for supporting responsible commerce.

28 juni 2022

I like the premise of the app and happy to have it as a part of my store. However the banner/badges need more refining and do not work with my current esthetics.

Simka Sol
USA
9 minuter användning av appen
Shopify svarade 29 juni 2022

Thanks for downloading Planet and trying it out. Feedback about the badges has been heard, loud and clear, and we're having conversations about what we can do to make this process easier for merchants. I appreciate you sharing your experience, thank you! - Brady, Sustainability @ Shopify

8 november 2022

This is something we care about but it would be nice if Shopify is able to provide some type of landing page that can be linked in the footer instead of just a badge. We at Pop Collectibles Canada would love that!

Pop Collectibles
Kanada