Planet—Carbon‑neutral shipping

Name: Planet—Carbon‑neutral shipping
Brand: Shopify
Rating: 3.5 (69 reviews)

定價: 免費安裝。可能需支付額外費用。
評分: 3.5 (69)
開發者: Shopify

Offer carbon-neutral shipping on any order and connect with modern shoppers.

Shopify Planet lets you and your shoppers choose carbon-neutral shipping on any order. More than half of consumers say they now shop sustainably, and 40% of shoppers are willing to pay more for climate-conscious products. Planet comes with badges showing that you fund revolutionary carbon removal projects designed to future-proof the planet. Whether you pay for carbon-neutral shipping yourself or enable your shoppers to participate, Planet connects your brand with modern shoppers.

Simple carbon-neutral shipping: Install, pick a plan, and you're set.
Either you or your customers – or both – can pay for carbon-neutral shipping.
Support vetted projects designed to future-proof the planet.

特色: 廣受美國商家愛用; 可直接在 Shopify 管理介面使用; 可與最新佈景主題搭配使用

語言

英文、丹麥文、德文、西班牙文、法文、義大利文、日文、荷蘭文、葡萄牙文 (巴西)、捷克文、芬蘭文、韓文、挪威文、波蘭文、葡萄牙文 (葡萄牙)、瑞典文、泰文、土耳其文、越南文、簡體中文，以及繁體中文

可與以下項目搭配使用

TrustedSite ‑ Trust Badges, Buddify: Partner Dropshipping

類別

運送 , 捐款

標籤和包材

運送規則

公益贊助類型

環境, 碳抵換

定價

Free

免費安裝

You have 3 subscription options ranging from $0.00 to $0.15 per order. Change or cancel any time.

所有費用均以 USD 計價。查看所有定價選項

評價 (69)

整體評分

3.5

各級評分數量

41% 的評分為 5 顆星
28
20% 的評分為 4 顆星
14
17% 的評分為 3 顆星
12
9% 的評分為 2 顆星
6
13% 的評分為 1 顆星
9

所有評價

2024年8月26日

1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales.

2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping).

3. The history graph shows I had nearly 200 sales *in one day* a few weeks ago. I actually had 29...and only 6 of those required shipping...and only 5 of those had shipped at this point. So I paid nearly $0.15*200=$30 in carbon offsets for 5 shipments for that one day.

4. The app ambiguates "orders" and "deliveries". Per my Shopify reports, I only had 288 "deliveries" in the time it claimed I had 907.

Shopify, these infractions erode what little trust people have in environmental practices. I am happy to remove this review if you refund my inflated fees...including Planet fees for all POS orders.

My company has been carbon neutral for years, and will continue to be so for sometime thanks to the overages I've paid using Planet.

Stemcell Science Shop

美國

使用應用程式大約2年

Shopify 已回覆 2024年9月11日

Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we will get your bill and refund sorted asap.

編輯時間：2024年9月12日

It could be great to have different choices of badges.
Like a mini one (as you can see on this website for exemple )
https://voited.fr/products/ripstop-outdoor-blanket-ocean-navy-cameo-green

Thank you.

---

Thank you for your reply, but i don't see any planet on shopify dot com...
and how to reach you ???
Let me know.
Best
Xavier

Ateliers Auguste

法國

使用應用程式 6個月

Shopify 已回覆 2024年9月11日

Thanks for the feedback! Good news – you can publish a Planet badge that looks virtually identical to the one on this page! Please reach out to planet at shopify dot com and we would be thrilled to get you set up. Thanks again!!

2024年8月16日

Like all Shopify apps this one is a disaster. It's all marketing and no functionality. No way to turn it on/off in the cart and no way to talk to them.

NO way to contact def - shopify support denied knowing anything about it and started explaining Planet Labs to be instead, a satellite company owned by my friends. FFS.

No transparency about the payment tiers, the badge does NOT show up in my cart. Theres like so much info on Planet but nothing helpful and it doesn't work. What a waste of time.

Yogo

美國

使用應用程式 4個月

Shopify 已回覆 2024年8月20日

Thanks for the feedback and sorry your experience with the app was so disappointing! We'd be happy to help you get the badge displayed in your cart, as well as show you where to find info about payment tiers, e.g., the companies and technologies you can support with different plans. If you're interested, please reach out to planet at shopify dot com. Thanks again.

2024年8月6日

Love the idea. Execution was challenging.
Had installed for a couple of months without the badge showing - when I went to put badge on and it showed blank on my Shopify 2.0 theme I contacted support. I was initially told it should work on my specific theme but then on checking support concluded it was a theme problem and I need to contact the theme developer. Lost confidence when cute marketing stats on emmissions that show to me as Admin can't be shared with my customer or shown on a page on my website, for example - even if coded in. Took my money on each order for a couple of months worked fine. Payment trail very thoroughly done.

I Still Call Australia Home

澳洲

使用應用程式 4個月

Shopify 已回覆 2024年8月7日

Thanks for the feedback. It actually IS possible to display those stats! You can do that by activating "Marketing mode" with the online store editor. Please reach out to planet at shopify dot com if you'd like to schedule a quick call to walk through that. Thanks again for reaching out!

2024年10月13日

There was no charge with your permission and the charge was not authorized by you.

Superneox™

香港特別行政區

使用應用程式 7個月

Shopify 已回覆 2024年10月17日

Thanks for the note. Planet users are never charged without permission. Planet users can also customize their "billing cap," which guarantees there will be no Planet charges above that customized threshold. Finally, Planet users can choose to enable customers to pay (instead of paying themselves). We'd be happy to unpack these options – reach out to planet at shopify dot com if you'd like to learn more.