Plantboy ‑ Live Plant Dropship

EDIT 7/17/25: Unfortunately, I just ran into the same issue as Slow Green Death. I've emailed the Plantboy Admin and will see if they're able to resolve the problem. In the meantime, I've removed all of their products from my shop, since it appears others have been having issues even connecting. Really disappointing outcome for something that started off so promising.

Original Review:
Working with Plantboy has been a fantastic experience. The quality of their plants and packaging/shipping has impressed my customers. I really think they're the standout in the marketplace in terms of quality.

The service itself is very straightforward and easy to use. They are also very receptive to questions and feedback and I'm excited about the improvements they have in store to make things even better.

UPDATE 6/24/2025: My experience has changed, unfortunately. It seems they've fallen off the face of the earth, but still allow people to spend money on their app if it's already installed? A customer placed an order in May, I followed the checkout process through the app to kick off fulfillment, received a receipt and have the transaction in my account.

Time went by, customer inquired, I looked and it showed as if it was still open and not fully checked out. To get this customer their plant, I 'checked out' again and figured we'd do the refund part later. I have an additional receipt and transaction, so have now paid for this plant twice. Plant still has not shipped, so I checked again today, and the order still shows as not checked out!!! It still allows me to go through the checkout process again if I wanted to though, so they're still fine with collecting my money while leaving me completely hanging and looking bad to this customer. Uninstalling this app and taking business elsewhere, it started off great (see my first review below) but something changed and it's honestly a real bummer.

From 12/31/2024: Plantboy has been amazing to use with my Shopify store! They have been responsive any time I've had questions and even jumped on a call when I was first getting started to help walk me through the process and how the app worked.

We haven't had a single issue with any of the plants that have been ordered, everything's packaged nicely and safely. They even automatically include cold-weather packaging when necessary, unlike other plant drop-shippers.

I've been using the app for a little under a year now and don't have anything bad to say. I'm stoked to keep growing my small business with Plantboy!!

I love their inventory, and their shipping -- when it works. I've had at least two instances when all the products completely disconnected from my store and more recently, I couldn't add products to my store. I've tried to uninstall the app; now it won't let me reinstall it -- and I have an order to fulfill with them.... so I'm faced with either going to buy the plant and shipping it from elsewhere, or refunding the money. I'd absolutely love to work with them more as a partner, but they need get some stability to this product.