Avaliações (22)
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Instalamos la aplicación hace unas semanas y subimos nuestros primeros resúmenes de Revisión de IA.
El proceso de generación de ls revisiones funciono bastante rápido y sin problemas. Aunque estaba cuestionando un poco los beneficios de mostrar los contras tiene sentido para mí después de hablar con Stan, uno de los fundadores.
Dado que Platoria es una aplicación de revisiones, tiene sentido también mostrar los aspectos negativos de un producto ya que no hay productos sin defectos. Entiendo el punto como propietario de una tienda de que tener algunos aspectos negativos es más realista que no tener ninguno y aumentará más la tasa de conversión
Gracias por tus amables palabras :)
Thanks for the quick response and was great to see it working. Only feedback is that the price is way too expensive.
Hello,
This is Stan from Platoria. I am extremely sorry that you discovered technical issues.
Earlier today I've already sent you an email explaining the situation. Some stores that tried to install yesterday experienced a bug. We have fixed it already.
If you still like, feel free to install again and try our app out. You have my email now if you need any help.
Again, I am personally sorry for these inconviences.
Best regards,
Stan
We had a problem with our theme not interacting well with this app. We reached out to support who fixed this bug in no time. Pretty impressive! Later, they asked us to leave a review, so here it is :)
Hello,
Now, all the theme issues were fixed. Shopify simply employs so many theme structures that we weren't able to cover them all. But you did the right thing by reaching out to support.
Thank you for the kind review!
Top 5/5!!!
This app is really unique!! You dont need to do this whole process of collecting reviews from your customers. If a store already has reviews somewhere else like on amazon, it just uses those reviews as a base to create these review summaries. The whole app is also pretty intuitive.
Clear recommendation from us!
Thank you for this kind review!
Indeed, a majority of products have already reviews somewhere on the web. Since you are selling the exact same products, people's opinions on the product should be the same. That is why we think that making use of this already available information can be beneficial for all parties involved.
Really great support. I wanted to see how the customization looks like but it is only for stores with Standard plan onwards. They enabled it exclusively foir us to see. Thank you a lot!
Thank you! Please feel free to reach out to us if there is anything else.
Their onboarding process is actually better than for any app I've seen :)) Nice explanatory videos!
The Platoria team is awesome and helped me with all of my support inquiries very quickly. All-around awesome app and basically the only app on the Shopify App Store offering these curated AI reviews by going out and finding them for specific products across the web. Super cool.
The Platoria team is EXCELLENT and actually implemented an "Enterprise" plan on their app solely at my request, since I have way more than 200 products on my store. Highly recommend this app to anyone looking to gain some social proof for products that are harder to personally gain reviews for on your own store.
EDIT: Initially, I had to limit my rating due to the app's pricing structure not being ideal for my large-scale product catalog. However, I have to give massive credit where it's due - the owner reached out proactively to understand my needs. They then worked tirelessly to create a custom solution tailored to my business, exceeding my expectations.
The app itself is fantastic – beautifully designed, intuitive to use, and delivers powerful results. But what truly sets it apart is the unmatched level of communication and thoughtfulness demonstrated by the owner. I'm immensely grateful for their dedication and for enabling me to leverage the app's benefits across my entire product range. Highly recommended!
Hello,
I'm glad we could come up with a solution together. Our app is unique in the Shopify app store because it uses very advanced technology, allowing stores to see much better results than with any other app.
We provide the future of how reviews will be displayed, and we're thrilled to have you as an early beneficiary of these advancements.