Avaliações (10)

Classificação geral
2,4
Número por nível de avaliação
  • 60% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 10% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 30% das avaliações são de 1 estrelas
15 de agosto de 2024

No customer support - never respond.

The Brew Company
Dinamarca
Aproximadamente 2 anos usando o app
7 de fevereiro de 2022

Tried to reach out the app support team via live chat and email. No response since 2/2. While the live chat still says "We typically reply in a few minutes". Is this app still supported by anyone?

Vego Garden
Estados Unidos
Mais de 1 ano usando o app
Playwright deixou uma resposta 7 de fevereiro de 2022

We deserved this review. I'm not sure why my support person didn't respond. I'm very sorry we didn't provide you support in a timely manner. You should have a response to your request in your inbox from me now.

17 de janeiro de 2023

Worst customer support - no one is responding to emails or live chat! Despite mentioning we do respond in mints.

Grey Haze Vape Shop
Reino Unido
Aproximadamente 1 ano usando o app
Playwright deixou uma resposta 17 de janeiro de 2023

Thank you for the review and I’m sorry you had issues contacting our support. I’ve reviewed and found you were attempting to reach out while we were unfortunately out on a country holiday.

I have attempted to reach out directly via your provided email and look forward to resolving your issue.