Recensioner (9)

Helhetsomdöme
3,4
Antal per omdömesnivå
  • 67 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 11 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 22 % av omdömena har 1 stjärnor
7 februari 2022

Tried to reach out the app support team via live chat and email. No response since 2/2. While the live chat still says "We typically reply in a few minutes". Is this app still supported by anyone?

Vego Garden
USA
Mer än ett år användning av appen
Playwright svarade 7 februari 2022

We deserved this review. I'm not sure why my support person didn't respond. I'm very sorry we didn't provide you support in a timely manner. You should have a response to your request in your inbox from me now.

17 januari 2023

Worst customer support - no one is responding to emails or live chat! Despite mentioning we do respond in mints.

Grey Haze Vape Shop
Storbritannien
Ungefär ett år användning av appen
Playwright svarade 17 januari 2023

Thank you for the review and I’m sorry you had issues contacting our support. I’ve reviewed and found you were attempting to reach out while we were unfortunately out on a country holiday.

I have attempted to reach out directly via your provided email and look forward to resolving your issue.