Pleero ‑ Refund to Credit

Turn refund requests into bonus store credit offers — automatically, in under 60 seconds.

When a customer requests a refund, Pleero instantly sends them a branded email offering bonus store credit instead of cash back. You set the bonus percentage (5–20) and a cap. Customers choose: accept the credit and get more value instant, or decline and receive their normal refund. No manual work required on either side. Every accepted credits keeps revenue in your store and turns a lost sale into a repeat customer.

• Automatic credit emails sent the moment a refund is created.
• Bonus store credit issued instantly via Shopify's native Store Credit
• Fully branded emails — your logo, your colors, your store name
• Dashboard shows offers sent, accepted, and revenue retained
• Set your bonus percentage and cap in under 5 minutes