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When I open it, it's a blank page, and server error often occurs.
Hello,
Thank you for your feedback, and I’m truly sorry to hear about your experience. We would love to help resolve this issue for you. Please reach out to our support team so we can investigate further.
In many cases, a blank page or errors may be caused by browser plugins such as a VPN or specific Chrome extensions interfering with the app’s functionality. Currently, our servers are operating normally, and no server-side errors have been detected. While rare, database migrations may briefly impact the app’s performance, but these are typically seamless and do not affect users.
We truly value your input, and it’s disheartening to see this feedback. Please allow us the chance to assist you and make things right.
Thanks!
ui/ux you have recording of screens but you can't see it it doesn't record the screens.
very slow support.
unfortunately I bought it on a lifetime deal my mistake don't do it yourself.
Hello,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the difficulties you've experienced with our app.
Our support team is dedicated to responding within 24 hours, and often within 12 hours, depending on the current volume of requests. We are always eager to help resolve any issues you might be facing. Many times, problems can be resolved by ensuring the correct date is selected or by adjusting the video session settings.
We regret that your experience did not meet your expectations and are saddened to see such a review. Please reach out to our support team so we can assist you directly and ensure that your concerns are addressed promptly.
Thank you for your understanding and patience.
Shitty app shows all my website as blank page, UI is so chaotic and hard to understand.
Hello,
I'm truly sorry to hear about the issues you're experiencing with our app. We strive to provide a seamless experience, and I apologize for the blank pages and any confusion caused by the user interface.
Please reach out to our support team through your Plerdy account so we can investigate the problem further. It might be related to video session recording being blocked, and we're here to help resolve this for you.
We are continuously working on improving our UI and would greatly appreciate any specific feedback you can provide about what you find chaotic. Your insights are invaluable in helping us enhance the app for all our users.
Thank you for bringing this to our attention. We hope to resolve this issue to your satisfaction and regain your trust.
Thanks!
If you want to find weak spots on your site and improve usability based on the data made by the program, then Plerdy is what you need. An alternative to Hotjar, but cheaper and with more features. Funnel analysis, Seo page analysis, site visitor behavior analysis, pop-ups. Great multi functional tool. Excellent support. I'm glad I'm on board.
I'm so glad you like Plerdy. Thank you very much!
The tool works great, I can understand what my visitors are looking at and what things to improve, this basically removes the guesswork which helps me a lot. The support is also good, they solve my queries whenever I have contacted them.
I'm so incredibly glad you like Plerdy. This inspires us to go ahead and make cool tools for CRO & SEO analysis.
Thank you!
Awesome support. I have already been using Plerdy on other sites with Wordpress and I am super happy about it. The support is very helpful and fast to respond.
Great, thanks for the infinitely wonderful review. It inspires us to do better and more :)
DON'T BUY HOTJAR and get Plerdy instead. Such a great app that comes with a way more features than Hotjar. You can also scan your entire website for SEO and get some valuable data. They push updates literally every month. I would highly recommend get Plerdy. 100%.
Thank you very much for such a wonderful review. I'm glad you like Plerdy - it inspires us.
I have used Plerdy on several WordPress sites and was excited to be able to use it on a Shopify store. Within days of setting up I am able to see great detail into what visitors are doing on the store. It has allowed me to make optimization to button text and other calls to action in short order. I look forward to seeing the visualizations provided into the future so that we can continue to make necessary changes to our content and other aspects of our store to better serve our customers.
Great review and I am very glad that Plerdy gives value to your websites.
Thank you!
I was lucky enough to stumble upon Plerdy (which I disregarded at first because of the name) and after playing around with the features I was convinced that this is the only solution I need to help me optimise and improve our client sites - like no other agency is doing. Besides the ease of use of the app itself, I'd like to give their support 10 stars. Very responsive and quick to help sort out any questions that I had.
A++ well worth getting if you're serious about performance.
What a fantastic evaluation. It lifts our spirits and motivates us to do better.
Many thanks!
Great app for tracking conversion and heat-maps. We have used it for more than a year, and we are supper excited with the new native integration. The team is also very responsive and helpful. Very pleased!
Thank you very much for your choice! I'm glad you like Plerdy :)