Plobal Apps ‑ Mobile App Maker

Really worst service nowadays, never responding to any issues!!! guy this way of work doesnt help in growing, its an alarm!!!

Unfortunately after 2 years on the Enterprise Plan due to the very slow response every time we needed to change / improve something on our app, we have decided to look for another app builder solution.
We have asked for the multi-region function to be removed 3 weeks ago and this hasn't been done yet.
I have pointed our disappointment per email several times, but the response time for dealing with our request has not improved at all. (March 21, 2022) Absolutely beautiful ! Fantastic ! The team is gorgeous, Sumant one of the experts there is just perfect ! He has made a beautiful App for me and supported me all the way ! I strongly recommend it ! (November 18, 2019)

Tried to get in touch with support for a few days and have been ignored completely the whole time, was great until we needed help

You cannot hide specific products on app, their way to solve this problem is ridiculous. which is make you cannot checkout.
And today I saw this app delete from my app automatically.
Not too good experience.
And it charged me 3,184USD because of it's not normal deleting process.
Worst experience on shopify.
I was so disappoint that shopify allow this thing happened.

I used to use this app but I paused my store and deleted the app long ago, yet I received email today about being charged for a recurring bill of THOUSANDS of dollars. I hope this review will be responded otherwise I will have to contact shopify.

Jan-27 update: they told me to wait until today, but they did not get back to me, nor give me any guide on what to do. The payment is posted on my credit card.

NEVER enter into plans with them, and NEVER INSTALL this app, because when you just subscribe to a plan, you can't just uninstall the app and future billing are cancelled, NO NO NO, you will pay every month even if you don't have this App on your apps and Sales Chanel. And the APP is awful so just don't try it. I hope everyone could see this message to just don't lose their money and time.

how do i know whether any customers is viewing my store?

SCAM! a team of 3 designers worked on the app during 15 days awaiting the aproval to lauch the app. Finally Plobal came back with "we only work with sellers with +2.5 million of revenue per year, we cant work with your store." Checking the other reviews seems like they are fake/paid reviews AMazon style

Customers are complaining about the type of access the Google app has to the phone:

Phone
Photos and Media Files
WiFi Connection Information
Device ID and Call Information

Even our friends refused to install the APP
Ill stop at that

The team behind this app are excellent in very poor communication. I can't see a demo version of what I will be paying for yet they are interested to choose a plan first. When you give a free trial, allow customer to paly around to understand your app and feel safe and comfortable but you are not allowing that, well according to my experience with you. I need to unistall this app, not worth my time and money. Y

Angeles Merchant