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I had an issue with set up and sent an email they got back to me so quickly and resolved my issue. Plug In SEO is wonderful.
Hi Lucrista,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Best,
PIU Team
i used this app to hep me on my wibsite seo and earn more money and reach more coustmers to shop on my website
Hi there,
Thanks so much for the feedback! We're glad you're benefiting from Plug In SEO.
Janice
Plug In SEO Support
cool tool thank you but ,i can not understand english .so please translate varius language.
so this is perfect.
Thank you so much for your business and feedback, Sherry!
Please let us know if there is anything else you need and we will try our best to accommodate you.
Best,
PIU Team
I don't know exactly how to use this but I do have an idea in optimizing the website, I do use this as a helping tool.
Hi there, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
I have used this application and it is incredible. Super recommendable, easy to handle and great help.
very güzel very very ağa çok sevdim
Super
This app reaches parts of your code that others cannot do. Simple, intuitive, easy to use interface for a SEO newbie.
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
Hi there!
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news.
From the day you upgraded, you have a free 14-day trial. If you don't uninstall the app you will be charged after the 14-day free trial.
The app is billed through Shopify and on your Shopify invoice, so we don't directly charge your card. Shopify charges you on the first day of your subscription to an application, so even if you cancel 2 days or even just 1 day after your 14-day free trial expired, the charge will still appear on your invoice.
Upon checking you installed June 7 and uninstalled June 23 - 2 days after your free trial expired
We have sent you a private email. Please reply and we will sort this out for you.
Best,
PIU Team
Terrible! The app does not actually work, it is just a super fancy ad so that you will pay them $500 to fix your SEO for you. I don't know why Shopify allows this, it is false advertising and they should be removed from the app store!
UPDATE September 2, 2019
Hi Maxwell, Unfortunately you haven't replied to my mail.
Installing the app and expecting us to reply to your email within 8 minutes (when you uninstalled) is not reasonable.
We reply to almost 100% of emails in detail within one working day. I feel that's very good for a small dedicated team like ours.
- Daniel
Founder & CEO
ORIGINAL
Hi Maxwell, This app is not just an ad and you do not have to pay $500 to get anything done.
We were the first free SEO app on Shopify and continue to offer a completely free version with free checks, free fix instructions and free email support.
I see you signed up for the app and requested an install on Saturday at 23:38. You sent another ticket at 23:43 and then wrote your review at 23:46.
We respond to almost all tickets within one working day Central European time. Since your install came in on Saturday Libby on support picked this up on Monday. By then you'd uninstalled and removed our access.
I'd love to get you installed and set up, and for us to help you out with whatever you need on support.
There are three options with the app:
1. completely free version, free checks, free fix instructions and free email support
2. optional Plus upgrade at $20/month for out-of-the-box SEO enhancements and more SEO tools, premium support
3. optional expert fix packages starting at $180/one-off for a human expert to fix SEO problems for you
I've reached out to you on email too.
- Daniel
CEO & Founder