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This application is one of the worst, it is very inconvenient to use. and there are no training materials in use. The support is terrible, they weigh it down for a long time and not to the questions that they asked
Hi there,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one.
Our Forever Free Plan version will allow you to check your site for important SEO, Speed, and Blog issues that could stop you from performing well in search engines, and there's a fortnightly check email that's free too. The free version can still help you correctly optimize your content when adding products and writing blog posts.
We've provided the how to fix instructions in the ‘Fix this yourself’ section of our app and also in our FAQ page.
You also have the option to upgrade to Plug in SEO Plus or Pro with a monthly fee. It's a set of SEO enhancements out-of-the-box and tools for you to manage your SEO effectively.
Best,
PIU Team
no instant customer service and they take a whole day to reply
Hi Amr,
We are a small team and our office hours are from Mon-Fri 8 am - 5 pm.
Upon checking on our end, we replied to your 1st email within an hour and informed you that you have another SEO app installed.
Our goal is always to reply to customers as quickly as possible and we are always working to make our process even more efficient.
Best,
PIU Team
just got it. provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. how
Hi Kristina,
We thank you for your review.
We see that you've just recently installed our app. Do you have any concerns at the moment?
Hope to hear from you soon.
Cheers,
PIU Team
I just started, Don't really even know what it is. Once it shows itself and I see what it does then I will give you a review.
Broke our theme upon install. Not sure how to fix it. Don't have time to reach out to the developer and wait for a response w/o tackling the fix ourselves. It injected some gibberish into the announcement bar and our favicon is also gone.
Hi there,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news. I'm so sorry that your experience with our app Plug In SEO fell short of expectations.
We would like the opportunity to investigate your feedback further.
We have sent you an email, and we’ll work with you to resolve any issues as quickly as possible.
Best,
PIU Team
App was not user friendly, followed instructions and didn't help any. Gave me errors for pictures because there was no text underneath them? Didn't like the app at all, ended up deleting.
Not a very useful app to use if you are not committed to using their Premium plans. The cost of which is a bit too high for my budget. Sorry :-(
It was my understanding that this app was free, unless you opt for the paid features. When I tried to install I was immediately asked to confirm that I was happy for them take money from me. Then the spamming came for me to install the pro version. For the time it was installed I tried it out, problems with my H1 headings? Nope they are fine, it's just a cheap trick to get customers to buy their services for something they don't really need. There is no help section to the page you are directed to, no information regarding the "report".
In my opinion it a funnelling, not an app. They want you to install it to put you on plan. I also left with SEO fields inside my theme I cant get rid off after uninstall. thanks
Hi there,
Plug in SEO monthly subscription gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so YOU can manage your SEO yourself going forward.
Our SEO fix jobs and Plug in SEO Plus monthly options are completely separate and OPTIONAL but very complementary to each other. A lot of customers start out with Plug in SEO and then purchase one-off fix packages if they need more help in specific areas.
After uninstalling a Shopify app there may be code still leftover from it in your theme. That's often not the fault of the developer, it's the way Shopify works. Unfortunately when you delete the app in your Shopify admin the app's access to your theme is immediately removed: there's no opportunity to clean up leftover theme changes.
I've sent you a direct message, please get back to us and we will remove our left-over code or you may check the steps here:
https://help.pluginuseful.com/article/1988-how-do-i-uninstall-plug-in-seo-plus
Best,
PIU Team
can you please delete the app, i dont want it and it cost to much and have to paste a bunch of code not worth it.
Hi there,
Thanks for taking the time to leave a review. I saw that you've installed and uninstalled our app Plug in SEO within 13min.
Plug in SEO Plus at $20/month gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward. It also comes with premium support over email and free installation.
Plug in SEO is a simple and easy to use app that will help you identify any SEO problems on your Shopify store. Most of our customers can testify to it being a user friendly app.
Note that you are under no obligation to write one before you've had a chance to use the app.
Best, PIU Team