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*Update* For some reason, later responses were routed to our spam email folder. I see that Plug in SEO did respond to me. Will revise review again after working with Plug in SEO to fix issues* We ran into an issue after installing the app on 2/11. Discovered that I was missing all of our page titles and meta descriptions even though they were all showing up correctly within Shopify. I immediately uninstalled the app to try and revert my store back to the original state. To Plug in SEO's credit, they did reach out to me immediately after my uninstall and offered to help me troubleshoot. Happy to get their help, I reinstalled the app and waited for their response. But after a day of not hearing back, I decided I couldn't wait any longer (since my page titles and meta descriptions were all still missing), so I uninstalled the app a second time and reverted everything back to it's original state. Granted, it could've been a minor issue that was easily fixable, but the lack of follow up communication after the initial message on 2/11 through today 2/16 was/is not a positive customer experience.
Hi Tony,
We hope you are well. Concerned to hear about this, we've sent you emails dated Feb 12 and 13 and were not able to receive a reply. We were not able to move forward with our code installation and check on the error because of the other SEO in your app. Often times the HTML error is due to a broken/missing code and having another SEO can also cause conflict. Please don't hesitate to reach out to us and we will assist you with your concern.
Best,
PIU Team
Fantastic! I never know it can do so well! Beyond things i know. I am looking forward for millions and millions of endless sales
Thank you for your kind words.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.
Please don’t hesitate to email us at help@pluginuseful.com if you have any more questions or need further assistance.
Cheers,
PIU Team
After solving my problems, I will give you five star.
It's a great app for powerful SEO content I used it and I loved the fact that it takes you through all the process smoothly
Libby is a great customer service rep and helped us with everything we need very quickly. Recommend
Hi Harry,
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.
Best,
PIU Team
Great app! Although, it keeps saying I need to fix it after I followed the steps!
Owner was helpful in helping understand navigation in the app. Great support!
Great little app. Within a few minutes we were able to identify that we need to use H1 tags on our product pages to help google understand the important topic of the given pages. Would recommend to a anyone wanting to boost seo, if you are not confident with seo or coding there is also the option to fix it automatically with the built in software, this will incur extra costs but is worth it if you're looking to grow your company.
www.atomicpenguinclothing.co.uk
Super application elle ma beaucoup aidé afin d'optimiser au mieux mon site internet désormait le référencement est un jeu facile
easy and informative but way too expensive, for me, as I am just starting my shop, to really fix any issues.