Plug In SEO , 2,572 条评论
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I have been a long-time customer of Plug In SEO and have recently worked with Mike and his team to better configure and optimize the app. We are looking forward to continuing to work to improve our SEO placements. Mike was excellent at providing us with guidance and support. We anticipate further functionality with new releases and updates of the app coming out in the near future. Thanks to Mike and Plug In SEO for teaming up with our business to help us succeed.
I found Plug In SEO after struggling to find an SEO expert to help us improve/solve some of our technical SEO issues. Mike and his team did a great job helping us set up everything within the app, fixing our main errors, and even walking me through how to improve our SEO going forward. I highly recommend this app for Shopify stores that want to follow SEO best practices but may not have a team to dedicate to SEO.
**Easy Learning Curve for SEO Newbies**
As someone completely new to SEO, this app surprised me with its user-friendliness. Even with limited knowledge, I was able to navigate it effectively. The app clearly highlights errors, making them easy to understand and fix.
**Exceptional Customer Support**
Mike responded to my questions promptly and thoroughly via email. He even went above and beyond by scheduling a 15-minute call with himself and Libby (another team member) to address my questions. Mike remained patient and informative. They ended up spending nearly an hour walking me through what I needed to do and explaining why.
**Empowering, Not Pushy**
While Plug In SEO offers a managed SEO program, Mike prioritized education over sales. He didn't pressure me to subscribe but instead, shared valuable SEO insights. This empowered me to understand the "why" behind the fixes, making me a more confident user.
**Measurable Results**
Even before my call with Mike and Libby, the app had already improved my website traffic and search ranking! After implementing their guidance, I've tackled most critical errors with only a few remaining. Now, I'm tackling the warnings.
**Excited for the Future**
I'm incredibly optimistic about Plug In SEO's potential to significantly increase traffic to my store. It's a powerful tool with exceptional customer support – a winning combination!
This app created more problems than it solved. Generated excessive number of pages -- I have no idea what they are -- and conflicted with other apps. I've uninstalled it after 6 weeks.
I mistakenly order your service, please give me a refund.
Libby gave amazing service as i had some issues.
Would definitely recommend this to everyone. Best app and staff ever. Very helpful staff
Thank you for the kind words! We're thrilled to hear that you had a great experience with our app and staff. We appreciate your recommendation!
- PIU Team
no instant customer service and they take a whole day to reply
Hi Amr,
We are a small team and our office hours are from Mon-Fri 8 am - 5 pm.
Upon checking on our end, we replied to your 1st email within an hour and informed you that you have another SEO app installed.
Our goal is always to reply to customers as quickly as possible and we are always working to make our process even more efficient.
Best,
PIU Team
Fantastic customer service and great app! I reached out to them regarding a question for our store and we got immediate and extensive feedback and they even offered us to do an SEO check.
Good and fast support and good extra ranking in Google Search Console. If you have issues, support will help you out with mail or chat