Plug In SEO , 2,572 則評價
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The app store description is deliberately misleading and looks as though you can access all parts of the tool as a small, new store using the free plan. After installing, I immediately found I could not use the broken link checker because it is a premium feature (among several other prominent features). Please make this more clear in your app store descriptions before price-gating your features.
Hi there,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news.
We are sorry that your experience with us fell short of expectations. We also want to thank you for pointing it out to us.
We're using your feedback and will update our listing and make it more clear.
Best, PIU team
This app is great for people who are learning seo. Very helpful app for beginners. Very happy with the app so far.
is helping me to understand SEO better to improve my visibility. will learn as i go and hopefully will improve
Seems very thorough and this app so far seems good. Would recommend it to anyone trying to make good SEO. I would highly recommend this app.
It asked me to rate the app before I even got to use it. Don't be so desprate for reviews, c'mon. I'm not doubting it's going to be a good app however because Shopify recommended it.
seems good but i do not know how to use it. I will not use it because no plus in my website. I can't rate this app
https://here-everything-is-sold.myshopify.com
GOOD
I have not had good luck with this app. It says "worthwhile to fix" however it doesn't show what needs to be fixed or any other additional information. The overall purpose of this app is to get your to spend additional money without any substantiation to support "issues that are worthwhile to fix". I remember downloading this app early on and uninstalled it because of the same issues and no support when email and requesting support. Nothing has changed.
UPDATE November 26, 2019
I haven't heard back from you on this. Support is really important to us. I can see we've replied to all of your queries within one working day- and you're on the 100% free plan with free support.
We're one of the few apps who don't play games with pricing. Our free version offers a lot of features and quality support. It has always been free with completely optional paid upgrades so we can feed our kids.
- Daniel
Founder & CEO
UPDATE November 20, 2019
Hi there, I haven't heard back from you with more details on this. We've replied to all of your emails always within one working day. I know it's a busy time of year for retailers but hoping you can take 2 minutes to update/reply.
- Daniel
CEO & Founder
ORIGINAL
Hi there, I see you installed the app back in September. You emailed support on September 24th and Libby replied the same day. We didn't get a reply from you until the 26th when you said your free trial was over so it doesn't matter any longer.
The only other mail we have from you was yesterday on Sunday the 17th November around the time of this review.
I'd love to help you out. I can't see in your messages what you're looking for from support. I've emailed you to see how we can help. If you're on free or the optional paid upgrade we respond to almost all queries within one working day Monday - Friday.
Looking forward to hearing from you.
- Daniel
Founder & CEO
I downloaded the app. It's fixing my errors and is driving web traffic to my website. This is what I was looking for.
I just started using the app, and it is very user friendly. I am interested to see the results. Thanks
Hi there,
Thank you for the 4-stars! We appreciate your business, and we’re glad to hear that you were pleased with our Plug in SEO app. Please do not hesitate to reach out.
Best,
PIU Team