Plug In SEO , 2,568 reviews

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive website analysis and SEO solutions. It's praised for its dynamic SEO content tool that enhances site speed, search rankings, and traffic. Many commend the customer support for their promptness, detailed feedback, and educational approach, often providing extra resources to understand the recommended fixes.

January 12, 2019

I have used this application and it is incredible. Super recommendable, easy to handle and great help.

Smecshe
Argentina
About 15 hours using the app
November 12, 2019

Super

Des Côtés Gourmands Boutique
Canada
About 14 hours using the app
July 14, 2020

This app reaches parts of your code that others cannot do. Simple, intuitive, easy to use interface for a SEO newbie.

The Gifting Tree
United Kingdom
About 14 hours using the app
June 23, 2021

我都没有安装就扣我的钱了,什么意思, 找人都找不到, 不知情的情况下就扣款了, 招呼都不打
我都没有安装就扣我的钱了,什么意思, 找人都找不到, 不知情的情况下就扣款了, 招呼都不打
我都没有安装就扣我的钱了,什么意思, 找人都找不到, 不知情的情况下就扣款了, 招呼都不打

sammy's phone case store
China
15 days using the app
Plug in Useful replied June 23, 2021

Hi there!

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news.

From the day you upgraded, you have a free 14-day trial. If you don't uninstall the app you will be charged after the 14-day free trial.

The app is billed through Shopify and on your Shopify invoice, so we don't directly charge your card. Shopify charges you on the first day of your subscription to an application, so even if you cancel 2 days or even just 1 day after your 14-day free trial expired, the charge will still appear on your invoice.

Upon checking you installed June 7 and uninstalled June 23 - 2 days after your free trial expired

We have sent you a private email. Please reply and we will sort this out for you.

Best,
PIU Team

August 17, 2019

Terrible! The app does not actually work, it is just a super fancy ad so that you will pay them $500 to fix your SEO for you. I don't know why Shopify allows this, it is false advertising and they should be removed from the app store!

SWYFT Outlet
United States
15 days using the app
Plug in Useful replied August 19, 2019

UPDATE September 2, 2019

Hi Maxwell, Unfortunately you haven't replied to my mail.

Installing the app and expecting us to reply to your email within 8 minutes (when you uninstalled) is not reasonable.

We reply to almost 100% of emails in detail within one working day. I feel that's very good for a small dedicated team like ours.

- Daniel
Founder & CEO

ORIGINAL

Hi Maxwell, This app is not just an ad and you do not have to pay $500 to get anything done.

We were the first free SEO app on Shopify and continue to offer a completely free version with free checks, free fix instructions and free email support.

I see you signed up for the app and requested an install on Saturday at 23:38. You sent another ticket at 23:43 and then wrote your review at 23:46.

We respond to almost all tickets within one working day Central European time. Since your install came in on Saturday Libby on support picked this up on Monday. By then you'd uninstalled and removed our access.

I'd love to get you installed and set up, and for us to help you out with whatever you need on support.

There are three options with the app:

1. completely free version, free checks, free fix instructions and free email support

2. optional Plus upgrade at $20/month for out-of-the-box SEO enhancements and more SEO tools, premium support

3. optional expert fix packages starting at $180/one-off for a human expert to fix SEO problems for you

I've reached out to you on email too.

- Daniel
CEO & Founder

February 7, 2022

Very easy to follow so far, just getting started though. I hope it helps with my simple page design. I need more tracking fields added.

The Epic Image
United States
9 days using the app
Plug in Useful replied February 7, 2022

Hi there,

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

Best,
PIU Team

Edited January 8, 2015

This app is good at highlighting issues , unfortunately fixing these issues has not increased Google search rankings. This is the only shopify store i've had and all other platform far exceed this shopify site traffic/google seo wise. About to give up on Shopify , about a year spent working on it .. what a shame.

AudioShop Musical Instruments
Australia
9 days using the app
January 18, 2018

Great plug-in. Quick health check and easy to follow advice for resolution of issues. Underpinned by affordably priced support.

Wilde Interiors Pty Ltd
Australia
About 13 hours using the app
September 16, 2018

So far it is very helpful. Will rate later, after I actually see how it works for more than an hour before being ask to rate a plug in app.

love what it says it is capable of doing, just would like to ensure that it actually does what it says

Rahzjewelz and Wholesale
United States
About 13 hours using the app
November 1, 2022

We installed this app and paied for a 199$ optimization. After checking our website, the SEO expert informed me that I had to uninstall another SEO app that we were using. We chose to keep to not uninstall our app and not go futher with Plug in SEO. We got refund immediately.

Thermometre.fr
France
About 13 hours using the app
Plug in Useful replied November 1, 2022

Thanks, Elrick!

It makes our day to hear that we were able to provide you with 5-star service.

Best,
PIU Team