Plug In SEO , 2,577 reviews
It did more bad than good to my store. What a waste of money and time. Now I struggle to delete all the code left behind by this plugin.
Hi there,
I hope you are well.
We want you to feel comfortable sharing good or bad news. I'm so sorry that your experience with our app fell short of expectations.
After uninstalling a Shopify app there may be code still leftover from it in your theme. That's often not the fault of the developer, it's the way Shopify works. Unfortunately when you delete the app in your Shopify admin the app's access to your theme is immediately removed: there's no opportunity to clean up leftover theme changes.
I've sent a collaborator account request. Please let me know here if you've given me access and I will remove our left-over code.
Thanks,
PIU Team
They only have a email address. Also they not allowed any complain at this review. They not send any message after installed but they charged.
Hi Sarah,
From the day you upgraded, you have a free 7-day trial. If you don't uninstall the app you will be charged after the 7-day free trial.
The app is billed through Shopify and on your Shopify invoice, so we don't directly charge your card. Shopify charges you on the first day of your subscription to an application, so even if you cancel 2 days or even just 1 day after your 7-day free trial expired, the charge will still appear on your invoice.
Removing 'Plug in SEO' from your Shopify admin Apps will automatically cancel your Plug in SEO Plus subscription.
We've also sent you a private email to discuss this further.
If you have any more questions, comments, or concerns, or compliments, please feel welcome to reach back out as we would be more than happy to assist.
Best,
PIU Team
I really disliked my experience. They installed a bunch onto my website(admin side), had bad communication, and generally imo charged me 20$ to not do the original broken sections they were supposed to fix in the first place because another app I had was better. and my website got no faster. It actually set me behind where I was before I upgraded by leaving me with all this code(way more of a problem than what they said my issue was). Would not repeat this experience or recommend it personally. Will probably need a professional to fix because these new issues are well out of my range of skill.
Hi there,
Thanks so much for sharing your experience with our app Plug in SEO. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
Please don’t hesitate to email us at help@pluginuseful.com if you have any more questions or need further assistance, we’d like to resolve whatever issue you have.
Cheers,
PIU Team
Apps seems to be nice. Unfortunately, the support doesnt respond to our mails and worthwhile questions.
Hi David,
Sad to hear about this.
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
We take pride in our customer service and see what happened. We will send you a private email to sort this out.
Best,
PIU Team
Absolutely horrible customer service and SEO paid work. I paid for their "Complete $270 SEO Package". After 2 months of them saying they are having email and messenger problems and not receiving messages, having technical difficulties, tech problems, ect. I canceled the job and deleted the App. Stay away.
Horrible customer service.. they invited me to use their extra service to speed up my website. They promised to get job done within 2 weeks but ended up nothing done for 1 month. I would have given 0 star if possible
Hi Darwin,
Concerned to hear about this.
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
We are a small team working hard on providing the best of the services to our users and this is not the experience that we want you or any of our customers to have.
We will send you a private email to sort this out.
Best,
PIU Team
Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.
Dear Lance,
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
We're using your feedback to make some important changes for refund requests.
I'm pleased we were able to make things better and I hope we see you again soon.
Best,
PIU Team
can you please delete the app, i dont want it and it cost to much and have to paste a bunch of code not worth it.
Hi there,
Thanks for taking the time to leave a review. I saw that you've installed and uninstalled our app Plug in SEO within 13min.
Plug in SEO Plus at $20/month gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward. It also comes with premium support over email and free installation.
Plug in SEO is a simple and easy to use app that will help you identify any SEO problems on your Shopify store. Most of our customers can testify to it being a user friendly app.
Note that you are under no obligation to write one before you've had a chance to use the app.
Best, PIU Team
wow installed this app, i did alot of seo before i installed it anyway, but soon as i installed this they want me to pay upto$460 to fix my seo problems.
dont install this app they make more money on scam like process than care about their clients
Hi there,
Apologies that your experience with us fell short of expectations.
Here's the difference between Free and Plus:
FREE: (which you installed and uninstalled in 9minutes)
- Unlimited SEO, Blog, Speed problems checks
- Fix instructions
- Automatic email alerts
- Email help & support
PLUS:
- Automatic SEO improvements
- Free install
- Instruction videos
- Premium support
- Structured Data (+ full JSON-LD)
- Powerful SEO control
If you want a 'done for you' solution we offer our fix packages which are completely optional.
This is also the reason why we offer the 7-day trial. We want the customers to check out the app first and if the features we are offering are what they are looking for before proceeding with paying $20/month.
I hope that you'll give our app another try.
Best,
PIU team
Do not hire 'experts'... Spent 500$ to do nothing, they do not even know how to fixe the schema JSON.
Dear Dawid,
Thanks so much for sharing your experience with Plug in SEO. We want you to feel comfortable sharing good or bad news with us. We are sorry that your experience with our service fell short of expectations.
Upon checking we see the issue is not with our structured data. You have 3 sets of structured data. The warnings that you are getting are from the other structured data and not ours.
What we can advise is for you to get in touch with your theme developer and they will have a better understanding on how the other 2 sets of structured data works.
Cheers,
PIU Team