Avis (92)

Note globale
4,2
Nombre d’avis par note
  • 74 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
12 février 2025

Excellent, easy to use and understand. Seems to help.

Tougher Technology LLC
États-Unis
4 jours d’utilisation de l’application
2 décembre 2024

site ruim de leitura. pouca interacao. serviço ineficiente.

ILETRON
Brésil
8 jours d’utilisation de l’application
Modifié le 14 novembre 2019

AMAZING customer service! My store crashed and I thought it was due to the app, however, it turns out it wasn't. Regardless they went into my store's code and went file by file to get to the root cause, fixed it (way beyond their scope) and got me back up in running. Highly recommend the app and the team!

Uprising Food, Inc.
États-Unis
Plus de 4 ans d’utilisation de l’application
Plug in Useful a répondu 14 novembre 2019

UPDATE November 14, 2019

Hi William, thanks for the update! I'm pleased we could help you sort this out even though it wasn't the app. Will continue this thread on email.

- ...

29 septembre 2020

Great customer service. Asked about performance issues with my site and they identified the code that was causing the problem quickly.

BlackToe Running Inc.
Canada
Plus de 4 ans d’utilisation de l’application
9 août 2018

Easy to use app that dramatically increases load time

Townley Girl
États-Unis
Plus de 2 ans d’utilisation de l’application
12 avril 2019

We downloaded this app to help decrease our page load times. After running the Google mobile speed test our website was ranking slow which directly impacts search rankings. One of the tips the Google report recommended was optimizing our code and CSS files, along with optimizing images. This app does both so it seemed like a perfect solution! Right off the bat our page load times decreased and we ...

PetMax
Canada
Plus de 2 ans d’utilisation de l’application
Modifié le 5 avril 2019

I used the app to speed the site up as we were having loading issues. It worked a treat to optimise the images, and was very easy to use. Plus, i'd had a recurring issue with the site that was unrelated to why i'd downloaded the app, yet when i mentioned it to their support people they were so helpful. They went out of their way to give me a very in depth explanation as to what needed to be done ...

WeLoveLeds
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
6 mai 2020

Great stuff.. support is exceptional and we can definitely see changes in our loading time with about 3sec. Which is huge..

Orbit Rings
Afrique du Sud
Environ 2 ans d’utilisation de l’application
Plug in Useful a répondu 6 mai 2020

Thank you for your kind words.

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I ...

11 août 2020

My speed report were not good after installing the app. I contacted them, they optimized the code and communicated ways of improving the speed. Very good customer service!

Osteposten
Danemark
Presque 2 ans d’utilisation de l’application
Plug in Useful a répondu 12 août 2020

Hi there,

We just saw your wonderful review and we didn’t want another minute to pass without saying “Thank you” and to let you know how much we appreciate you taking the ...

Modifié le 30 octobre 2022

Im trying to uninstall or cancel this app but i cant, theres no button, i don't know why, i dont want this anymore and theres no option to unsuscribe this Update: i already uninstalled this months ago, and this has been charging me being uninstalled, so clearly theres a problem, im checking now with shopify support this case, and i still dont know who's gonna reimburse me all this months charged ...

EcoLiveChile
Chili
Presque 2 ans d’utilisation de l’application
Plug in Useful a répondu 31 octobre 2022

Hi there,

Upon checking on our end, your store was paused on March 30, 2022, and then re-opened on April 6, 2022. Paused again on October 1, 2022, and re-opened on October 3, ...