評價 (91)

整體評分
4.1
各級評分數量
  • 74% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2024年4月24日

Mike is the best he has put up with so much from me he blocked me lol JOKING Great man .. and Libby as well... Thanks for everything..

Jeff's Female Fashion's
美國
使用應用程式 3個月
2024年2月27日

Excellent app. Their code really speeds up the load times of your website. Highly recommend this app. 5/5

Blaneyzarz
美國
使用應用程式 21天
Plug in Useful 已回覆 2024年2月28日

Thank you for your review! We're delighted that the app has helped you out. Cheers!

2018年8月9日

Easy to use app that dramatically increases load time

Townley Girl
美國
使用應用程式 2年多
編輯時間:2019年11月14日

AMAZING customer service! My store crashed and I thought it was due to the app, however, it turns out it wasn't. Regardless they went into my store's code and went file by file to get to the root cause, fixed it (way beyond their scope) and got me back up in running. Highly recommend the app and the team!

Uprising Food, Inc.
美國
使用應用程式 2年多
Plug in Useful 已回覆 2019年11月14日

UPDATE November 14, 2019

Hi William, thanks for the update! I'm pleased we could help you sort this out even though it wasn't the app. Will continue this thread on email.

- Daniel
Founder & CEO

ORIGINAL

Hi William, I woke up this morning and was really concerned to read your emails and this review. I naturally got on it right away to investigate.

I've replied several times to you on email now as I looked into this. I won't repeat that here, just to say I don't think it was our app that broke your shop but I've been able to fix it for you anyway.

Looking forward to hearing from you when you're next online in your timezone.

- Daniel
Founder & CEO

編輯時間:2019年4月5日

I used the app to speed the site up as we were having loading issues. It worked a treat to optimise the images, and was very easy to use. Plus, i'd had a recurring issue with the site that was unrelated to why i'd downloaded the app, yet when i mentioned it to their support people they were so helpful. They went out of their way to give me a very in depth explanation as to what needed to be done to fix the issue which i went to my developer with. Very Very Happy

WeLoveLeds
英國
使用應用程式 2年多
2020年5月6日

Great stuff.. support is exceptional and we can definitely see changes in our loading time with about 3sec. Which is huge..

Orbit Rings
南非
使用應用程式 大約2年
Plug in Useful 已回覆 2020年5月6日

Thank you for your kind words.

Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful review.

Please don’t hesitate to email us at pluginuseful.com if you have any more questions or need further assistance.

2020年8月11日

My speed report were not good after installing the app. I contacted them, they optimized the code and communicated ways of improving the speed. Very good customer service!

Osteposten
丹麥
使用應用程式 接近2年
Plug in Useful 已回覆 2020年8月12日

Hi there,

We just saw your wonderful review and we didn’t want another minute to pass without saying “Thank you” and to let you know how much we appreciate you taking the time to write a review for us.

We sincerely appreciate your insight because it helps us build a better customer experience.

Thank you so much.

Best,
PIU Team

2019年4月12日

We downloaded this app to help decrease our page load times. After running the Google mobile speed test our website was ranking slow which directly impacts search rankings. One of the tips the Google report recommended was optimizing our code and CSS files, along with optimizing images. This app does both so it seemed like a perfect solution! Right off the bat our page load times decreased and we were ranking higher than our competitors sites. This is a HUGE advantage for us and we owe it all to this app!

Further, I contacted the support team later in the evening, not expecting a response until morning. Not only did they get back to me within minutes, they answered all of my questions right away! I could not be more impressed! I would give this team 10 stars if I could.

Thanks for the assistance and for the great app, I would highly recommend trying it out!

PetMax
加拿大
使用應用程式 接近2年
2020年9月29日

Great customer service. Asked about performance issues with my site and they identified the code that was causing the problem quickly.

BlackToe Running Inc.
加拿大
使用應用程式 接近2年
2020年6月3日

We have had a great experience with Plug in Speed. It was super easy to install and it just works in the background without us having to get involved but we are seeing the improvements- my type of plug in!

Solenco South Africa
南非
使用應用程式 1年多
Plug in Useful 已回覆 2020年6月3日

Thank You for giving us a shot, and even more for leaving us this review. Thank you, you made our day! We will strive to deliver great experiences consistently.