리뷰 (23)

전체 평점
3.8
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2024년 9월 26일

Doesn't work, I've linked several products but when the customer places an order it doesn't work and blocks the checkout.

OldPiece
프랑스
앱 사용 기간 14일
2023년 8월 19일

Products look great but service is horrible i placed a sample order for 5 pieces and have not received anything. I also paid for fast shipping which its pass the time. I'm being told i will receive update and haven't received anything. This app should be removed.

RICH HEARTED
미국
앱 사용 기간 5개월
답글 PODpartner개 2023년 8월 22일

We sincerely apologize for the frustrating experience you've had with your sample order. We understand how important it is for you to receive your products promptly, and we deeply regret any inconvenience this delay may have caused.

We want to clarify that we have recently undergone a significant expansion, moving all our facilities to a larger site to better accommodate the increasing demand for our products. While this expansion was necessary to enhance our capabilities, it has unexpectedly presented challenges in our operations.

These unforeseen challenges have led to delays in production and shipping, and we understand that this has impacted your experience. We want to assure you that we are actively working to resolve these issues and get back on track as quickly as possible.

Regarding your order, we apologize for the delay and any inconvenience it has caused you. Our customer service manager will personally reach out to you to discuss the best solution.

Please know that we value your business and hope for the opportunity to serve you better in the future. Your candid review helps us identify areas where we need to improve, and we appreciate your feedback.

2023년 8월 17일

Stay far away from this app. We have been waiting for our product samples for over 1 month and still have yet to receive anything. Not to mention they also refuse refunds. Not sure why shopify still has this in their app center.

Wave Check
미국
앱 사용 기간 2개월
답글 PODpartner개 2023년 8월 22일

We deeply apologize for the delays you've experienced with your product samples. We understand your frustration and want to provide clarity on the situation.

We recently underwent a significant expansion, moving all our facilities to a larger site to meet the growing demand for our products. This transition, while aimed at enhancing our capabilities, has unfortunately led to some unforeseen operational challenges, causing unexpected delays.

We want to assure you that addressing these delays is our top priority. Our team is working diligently to clear the backlog and streamline our processes.

Regarding refunds, we take such matters seriously. We would like to investigate your case further to ensure a fair resolution.

Your feedback is invaluable to us, and we appreciate your patience and understanding during this time of improvement. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused.

2023년 11월 14일

Not a good service as it stands at the moment.
I have created and ordered 5 samples from PODPartner as i like what clothing they had to offer.
I paid for express shipping which was 70 dollars.
this was supposed to take 5-7 business days as of the 5th of November.
it is the 14th of November and my order is still in production.
how am i supposed to rely on them to ship to costumers in a timely manner if they cant handle a small sample order.
I messaged them on their messenger a few days ago and got no response either.
not professional.

My Store
캐나다
앱 사용 기간 33분